We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Beautiful Hotel - great Location”
Review of Swissotel Chicago

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Swissotel Chicago
Ranked #61 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Alamo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful Hotel - great Location”
Reviewed May 23, 2014

Beautiful hotel - great location.
Bed is very comfortable - our view overlooked lake michigan, the chicago river and Navy Pier.
Only disappointment was that they would not let us get a late chekout - I wanted to check out at 1230 - just a half an hour later - not allowed.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas B, Other at Swissotel Chicago, responded to this review, May 28, 2014
Thanks so much for the kind words, Adam! I'm sorry that we couldn't accommodate your checkout request, but I'm pleased that you were happy overall. Look forward to having you back!

Take care,
Andreas Brandl, Director of Front Office
Swissôtel Chicago
(312) 268-8255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,883 reviews from our community

Traveler rating
    1,939
    1,198
    424
    198
    124
See reviews for
696
988
180
1,429
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (681)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Minneapolis
1 review
Reviewed May 23, 2014

My wife and I were staying for the NRA show and booked here because it was one of the few hotels left and I am glad we did. We were upgraded into a giant suite with TWO bathrooms. The hotel is very nice and clean and the staff are excellent. I would recommend this place when staying in Chicago it's a great hotel

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas B, Other at Swissotel Chicago, responded to this review, May 28, 2014
Thanks so much for your recommendation, Stephen! It means a lot to hear that you've been impressed with your stay, and I certainly can't wait to have you back the next time you're in Chicago.

Take care,
Andreas Brandl, Director of Front Office
Swissôtel Chicago
(312) 268-8255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton
1 review
Reviewed May 23, 2014

Nice hotel- on the end of Magnificent Mile so a little walking is in store! Beds are on the smaller side, but very comfortable. The indoor pool has a great view and nice. Front desk helpful in holding bags

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas B, Other at Swissotel Chicago, responded to this review, May 28, 2014
Wonderful to hear that you've been so impressed, Kelly! I appreciate the feedback on everything from the beds to the front desk staff. I'm glad you had a wonderful trip to the Windy City!

Best,
Andreas Brandl, Director of Front Office
Swissôtel Chicago
(312) 268-8255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Five Oak Green
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 22, 2014

To be given (yes, given) an upgrade to a corner room with amazing views from the 24th floor after a 7 hour drive was a real bonus.Trump tower to one side and Lake Michigan to the other, my two nights in Chicago were made a little more secial.....
Breakfast was excellent but quite expensive, as was the bar but I guess no more so that other city centre hotels of this quality.

Room Tip: I can highly recommend 1204
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas B, Other at Swissotel Chicago, responded to this review, May 28, 2014
Thanks for staying with us while in town, Michael! It's great to hear what you thought of your stay, and I hope you'll consider visiting us again. Hope your drive back home went smoothly, too!

Take care,
Andreas Brandl, Director of Front Office
Swissôtel Chicago
(312) 268-8255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davenport
1 review
Reviewed May 21, 2014

Great hotel with energetic staff. Clean rooms with latest conveniences. Hotel has a variety of dining options and is in the heart of Chicago's business center. Parking is convenient and not needed once you arrive.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas B, Other at Swissotel Chicago, responded to this review, May 26, 2014
Thank you, John! This is just what we like to hear. I hope you'll think of us next time you're planning a trip to Chicago!

Safe travels,
Andreas Brandl, Director of Front Office
Swissôtel Chicago
(312) 268-8255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco
1 review
Reviewed May 21, 2014

Great location, great service, super room, excellent food and wonderful views. The entire holel staff goes out of thier way to be sure that thier guests are happy. The elevator system takes a bit getting used to, but once mastered is state of the art.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Phil L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas B, Other at Swissotel Chicago, responded to this review, May 26, 2014
What a wonderful recommendation, Phil! I so appreciate you taking to TripAdvisor to spread the word about us after your stay. We'd love to have you back again soon!

Until then,
Andreas Brandl, Director of Front Office
Swissôtel Chicago
(312) 268-8255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 21, 2014

Great hotel with a great location. This hotel is short walk up to Michigan Ave. The lobby had a zen like quality. The rooms were well decorated with great views of the lake. I was there for a convention which had shuttles provided to get down to the convention center. This hotel will make your Chicago stay well worth it.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aprilj21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas B, Other at Swissotel Chicago, responded to this review, May 23, 2014
"This hotel will make your Chicago stay well worth it" -- consider my day made! It was a pleasure having you here, and I'm thrilled that the feeling is mutual. The fact that you followed up with such a lovely review after your stay is just the icing on the cake!

Very best,
Andreas Brandl, Director of Front Office
Swissôtel Chicago
(312) 268-8255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#19 of 188 in Chicago
4.5 of 5 bubbles 4,456 reviews
Downtown / The Loop
Fairmont Chicago Millennium Park
Downtown / The Loop
Hyatt Regency Chicago
Hyatt Regency Chicago
#83 of 188 in Chicago
4.0 of 5 bubbles 6,337 reviews
Show Prices
Show Prices
Show Prices
Streeterville
Sheraton Grand Chicago
Sheraton Grand Chicago
#66 of 188 in Chicago
4.0 of 5 bubbles 4,876 reviews
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 188 in Chicago
4.5 of 5 bubbles 1,850 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Chicago

Property: Swissotel Chicago
Address: 323 E Wacker Dr, Chicago, IL 60601-5282
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Official Description (provided by the hotel):
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Fairmont Hotels, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Swissotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing