I purchased our stay at the Swissotel on a deal site as a mystery hotel. I was nervous about it up until we pulled up to the beautiful tower that faces the Chicago River just steps away from Michigan Avenue. The moment we arrived we were treated like we were the most important guests there. This isn't always the case when you purchase your rooms on deal sites some hotels treat you differently. Swissotel was a beauty inside and out. We were able to check in at one in the afternoon which was great! Our luggage was taken straight from our car to our room. We were able to upgrade to a corner King (again something that a lot of hotels won't offer if you purchased the room via third party) and the views were spectacular! It was our first trip to Chicago and Swissotel went out of our way to make us feel welcome and comfortable. The room service while pricey was amazing and prompt. The bed was like sleeping on a cloud. The concierge Angela was so helpful and friendly. The only complaint we had was the disappointing meal we had at one of the hotel restaurants. Steer clear of the Palm restaurant and you should be fine! This hotel was true luxury and we will most definitely be back!
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel