Arrived by driver from Airport on Thursday, 5/2/13 and they had no reservation in my name.
Trip was prepaid through Jet Blue Getaways! Called JetBlue and there was no mistake on
their end, so off we go to the game. My husband and son had shorts on and sweatshirts. It
was windy and chilly and they were unable to change in our room, because we had not
been able to check in! So went to the Cub's game... Get back to the hotel and our bags were still being held and they found our reservation and we went to the room. It only had 1 king bed, so we had to call down and get the room with 2 beds instead. It was my family of 4. They finally got it right, and offered us 4 free drink tickets, and use of the gym for our trouble! Wish the beds were queens! Onsite restaurant too expensive! Next time will stay where there are bigger beds, and for go the suite style room. Great location! Wildberry's for Breakfast!
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel