The room was nicely furnished in a cool contemporary style. Bed was great - very comfortable. Bathroom was nicely appointed and sparkling clean. Room temperature was odd; it was too warm in the room from the time I checked in until when I left the next morning despite turning on the air conditioning full blast. I had room 1703 - 2 double beds with a nice view of the lake.
Lobby is open, spacious and welcoming. Fruit-infused water for the guests in the lobby is a nice touch. Charging for wireless internet is cheesy for a high-end hotel. Elevator system is interesting; you punch in your floor number on a keypad and the system designates one of the elevator cars for that floor and displays the floors that car is going to.
Front desk and other hotel staff were all friendly, helpful and polite. A great team of service professionals.
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel