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“Great location”
Review of Swissotel Chicago

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Swissotel Chicago
Ranked #64 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Reviewed April 21, 2013

Went to Chicago for one night and this was a great location. When we got there our room wasn't ready but they gave us two drink vouchers for the bar while we waited. We were concerned that we would miss our dinner plans but they ended up getting us in our room in time. The view from our room was great but the view from the pool was amazing! We were in a handicapped accessible room which meant the tub was large but the shower was small and the hair dryer didn't work. Overall, it was a good.

Stayed: March 2013, traveled as a couple
Thank jimcatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,225 - 3,231 of 4,614 reviews

Reviewed April 20, 2013

I went to Chicago for my birthday and was completely delighted with the town and the hotel. They upgraded my room to a beautiful view which meant a lot. The room was very nice and clean. The Keurig coffee makers were especially nice.

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with Swissotel
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2013

The location of this hotel was perfect for us. Our kids loved the pool and we loved the fitness center. Hotel parking was convenient and efficient. The views were exceptional. We would definitely stay here again.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Swissotel
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2013

I've traveled far and wide. My trip to Chicago took me to Swissotel, which I had not tried before. Without a single doubt, this hotel was the very best in every way: staff, service, room quality and food. I wish I could take this hotel with me to every city I visit -- it's that amazing.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Swissotel
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alp A, Manager at Swissotel Chicago, responded to this reviewResponded April 23, 2013

Dear Susan B,

Thank you very much for your nice compliments which encourages us to work harder every day and give even better service. We are looking forward to welcome you back for even a more memorable stay in the future.

Kind Regards,

Swissôtel Chicago Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

We were upgraded to the king corner sweet. Definitely get it, awesome room great view.
The food at the Palm is amazing. Only negative point of our stay was poor attitude from the bartenders at the Palm. Would def stay again. Same style room but would like to be on a higher floor. Very clean hotel and hotel staff are on point and very helpful & friendly. The bedding at the Swissotel is sooooooo comfortable.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Swissotel
Thank Dirk M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

Swissotel was a wonderful vacation site for our family. It was centrally located and was an excellent experience for our two grand daughters (aged 2 21/2) and their parents The staff was very accommodating and the pool area was great.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Swissotel
Thank Hugh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

love going to Chicago for the walking,shopping and eating, I have been very lucky because the last couple of times we were able to spend our Sunday @ Dose Market which is once a month market at the River East center,which is a short walk from the Swissotel ,Best market in the mid west,,,Dose Market,great food ,fashion and fun,

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Swissotel
Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Chicago

Address: 323 E Wacker Dr, Chicago, IL 60601-5282
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Chicago
#20 Spa Hotel in Chicago
#38 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Price Range: $112 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Chicago 4.5*
Number of rooms: 661
Official Description (provided by the hotel):
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel

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