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Swissotel Chicago
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Reviews (4,855)
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2,533
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All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avenuebusiness tripfitness centerper daybeautiful hotelthe magnificent mileking bedvalet parkingthe loopmag milekeenan
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3,462 - 3,467 of 4,855 reviews
Reviewed April 18, 2013

We were upgraded to the king corner sweet. Definitely get it, awesome room great view.
The food at the Palm is amazing. Only negative point of our stay was poor attitude from the bartenders at the Palm. Would def stay again. Same style room but would like to be on a higher floor. Very clean hotel and hotel staff are on point and very helpful & friendly. The bedding at the Swissotel is sooooooo comfortable.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Swissotel
Thank Dirk M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

Swissotel was a wonderful vacation site for our family. It was centrally located and was an excellent experience for our two grand daughters (aged 2 21/2) and their parents The staff was very accommodating and the pool area was great.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Swissotel
Thank Hugh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

love going to Chicago for the walking,shopping and eating, I have been very lucky because the last couple of times we were able to spend our Sunday @ Dose Market which is once a month market at the River East center,which is a short walk from the Swissotel ,Best market in the mid west,,,Dose Market,great food ,fashion and fun,

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Swissotel
Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

Be prepared to Pay extra money for Parking, Internet Access, and access to Pool, Hot Tub and Fitness Center. Breakfast was also an extra charge! Very disappointing value for a 4 Star Hotel. Would never ever stay at this hotel again.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Swissotel
Thank Nathan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alp A, Manager at Swissotel Chicago, responded to this reviewResponded April 23, 2013

Dear Nathan O,

Thank you very much for kindly sharing the details of your experience at Swissôtel Chicago.

I am happy to inform you that we indeed offer complimentary internet and Health Club access to our Swissote Circle members along with a numerous other benefits. Membership sign up is completely free through our web page.

Meanwhile we also offer package rates which has value offers including parking and breakfast. Please do not hesitate to contact us to enjoy our special offers.

Kind Regards,

Swissôtel Chicago Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

We booked the hotel through a travelzoo promotion for $109 a night ($127 a.i.). It is located near the union station (<$10 taxi ride). You can easily walk to the subway stations, but at night it can be very quite, just use you caution as in many other metropolitan cities.

Check-in is smooth, and we really enjoy the free fruit water in the lobby. The elevator is super high-tech. The room is almost flawless, the view of harbor is fantastic, and the sleeping quality is great. Somehow I always have the feeling that most chain brands are identical, Sheraton, Holiday Inn, Crowne Plaza... you get the same kind of room and service, professional but lack of a character. Swissotel is somewhat different from them and can offer you some surprise.

  • Stayed: December 2012, traveled as a couple
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Thank junglyhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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