Last time I stayed at the Swissotel in Chicago, the ambiance was European -- big fluffy quilts, bar scene, warm and woody, slightly formal, but very efficient and service oriented. Since then, the hotel has been revamped in a more modern vibe, with new furniture, younger staff (still very nice and helpful), an updated gym and pool and very fast new elevators. For my quick two night business trip it was fine. But since they were upgrading, I wish they had built coffee bar in the lobby and that the gym had some mats and free weights. And, while my bedding was fine, the mattress needs an upgrade. The bathroom is still huge and nicely laid out and my room was cleaned on time. The breakfast buffet is fast and the food is well prepared. (For a pricier meal, but terrific steak, go to The Palm, off the lobby) The concourse level meets up with the underground pedway, which allows you to walk indoors and avoid the Chicago cold and wind. So, all in all, a good place to stay in a convenient location, but without that special something that used to make this place a draw for me. In the future, I'll continue to book it, but if I can't get it, I'll move on without being disappointed.
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel