I have to say after a stay in the Chicago Fairmont, I was a little disappointed in the room at the Swissotel Chicago - it was quite utilitarian, but not necessarily all a bad thing. If I were on a business trip I would have been completely satisfied with the stunning lake and river views. The rooms were clean and well-planned. The bathroom was also clean. But...we were there for a romantic interlude, so the small-ish lobby full of conventioneers, the on-site Palm restaurant full of conventioneers, and the bar full of conventioneers was sort of a drag. The location is on a cul-de-sac, so is actually quiet despite the heavy construction to the North of the hotel - we never heard any noise whatsoever. Downtown is literally a couple of blocks, and Millennium Park and the Art Institute and many restaurants are steps away. Lakeshore Drive is also a couple of blocks away if you want to rent a bike for a few hours along the lakeside. I guess the service is the story here - to then man/woman, everyone went out of their way to say hello, to ask how our stay was, did we need anything, can I help you out...it stood out as exemplary. The breakfast restaurant below the lobby level provided a very nice spread, and, once again, the service was wonderful. I asked if there were any stray newspapers on one occasion and the server went upstairs and got me a brand new one.
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel