Beautiful hotel just outside the loop, a few blocks from Michigan Ave and Grant Park. Hotel staff was friendly and helpful, and "Showtime" bellhop was more like a concierge, always helpful and friendly. Live music in the lobby on one evening of our stay, and the location was perfect. Starbucks across the street, Meli's restaurant (also excellent) connected to the hotel lobby. Our room was moderate sized and well-furnished. We were close to the elevator but did not find it exceptionally noisy. (Our room had ear plugs for sensitive sleepers but we did not need them.) We would strongly recommend this lovely hotel to anyone visiting downtown Chicago for work or play (or a little of both!).