We are at the hotel right now in suite 2410. This is our last night of 3. We chose this for the Ritz name AND for the convenience of being located so conveniently to the American Girl Store.
We upgraded to a better suite than originally booked, so we can get a great review of the fireworkds on NY's Eve. The suite is VERY nice, but not quite as clean as the Ritz' we have stayed at previously. The last review was spot on regarding the bathroom, definitely not as nice as real Ritz.
The service is definitey not up to Ritz' standards. The staff is not at courteous. We just ate dinner in the bar. For a $148 bill for appetizers for a family of four, the service was VERY slow. Apparently, all staff was being used for the NY's gala. The staff even cut off your path when walking, splitting up a family in a crowd. We are paying an average of 500/night (b/c 3rd night is at a reduced rate). If it wasn't for the view, I would be very annoyed for wasting our money.
p.s. Even in one of the nicest suites in the hotel, they don't fill your ice or leave you bottled water (yet we saw it on the maids' cart
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- Also Known As:
- The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
- The Ritz-Carlton Chicago (a 4 Seasons Hotel)
- Four Seasons Chicago Hotel
- Ritz Chicago
- Ritz-Carlton Chicago
- Chicago Ritz-Carlton
- Chicago Four Seasons