When you walk into the lobby you can't help but be taken in by the absolute beauty and history of Palmer House.
Its as majestic and beautiful as every picture you have seen online if not more so;
Have a drink at the lobby bar and take it all in.
Check In is seemingly always a gong-show.
Even with a dedicated desk for HHonors Diamond there always seems to be a glut of people ahead of you which take forever to complete their requests.
The most recent stay I was in line to check in at the Diamond desk for 20 minutes, I can't even imagine how long folks in the regular line which was snaked in the lobby would have waited.
Once I had my room key I was off;
This time around I didn't end up on the executive floors (which are excellent) but rather on the 19th floor (which was fine).
The rooms are small-ish.
Not terrible but not exactly functional.
They are comfortable as they are standard Hilton fare but nothing matching how impressed you will be with the lobby.
The location is excellent;
You are walking distance to any number of things you likely want to be in walking distance of.
Valet parking is expensive;
But they are responsive, i called down from my room, gathered my bags together, went down to the garage and my car was ready and waiting, twice.More