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Palmer House A Hilton Hotel
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Reviews (9,627)
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3,704
3,267
1,539
734
383
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All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parklobby bara hilton honors memberrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
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5,343 - 5,348 of 9,627 reviews
Reviewed March 1, 2014

Our room was ready early and we were impressed with how comfortable and clean it was. Very quiet, too, (except for the trains...) The fitness room is well equipped, lots of machines, free weights and mats. Exceptionally nice. Staff were great - very responsive and accommodating. We stayed for four nights and thoroughly enjoyed our stay. The location was great, too!

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Tamara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Manager at Palmer House A Hilton Hotel, responded to this reviewResponded March 3, 2014

Thank you for the lovely review and pointing out our fantastic fitness center. Hope to be of service to you in the future.

Regards,

Julie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

The Palmer House has a wonderful ambience, very nice rooms and is in an excellent location. We have stayed there all three times we've traveled to Chicago. We can walk to the museums, theaters, parks, Navy Pier, Magnificent Mile. There is also close access to the subways/train. The staff is very helpful.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank 507tracya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Manager at Palmer House A Hilton Hotel, responded to this reviewResponded March 3, 2014

We are honored to be your favorite! Thank you!

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Reviewed February 28, 2014

Reminiscent of old Hollywood with history of its own. Quiet elegance, well appointed/updated while preserving the history. If walls could talk ... If you prefer an up to date, modern hotel - this is not the place for you. But, if you appreciate history and nostalgia blended with appropriate room and property amenities - this is a must try. Lockwood's Restaurant is excellent - an extensive wine list and expert Sommelier and creative menu selections.
The Brownie was invented here and are still available for purchase (from the original recipe).
Convenient to shopping (Michigan Ave) and local attractions (Shedd Aquarium, Millennium Park etc)
I have made the Palmer House my hotel of choice for every trip to Chicago!

Room Tip: High floors have great city views and less noise from the Train
  • Stayed: February 2014, traveled on business
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Thank Susan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Manager at Palmer House A Hilton Hotel, responded to this reviewResponded March 3, 2014

Thank you for the lovely review of the Palmer House and Lockwood, we are so very proud of our history and work to celebrate it each and every day. We are thrilled you feel the same way we do!

Regards,

Julie

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Reviewed February 28, 2014

The lobby of this hotel is absolutely beautiful, be sure to take some time to enjoy it! Bartender at the main lobby bar makes a good mojito! Room was very comfortable, bathroom a bit small but to be expected in an historic building. Watch the q&a on the tv about the hotel history, very interesting. Wish the rooms would have coffee makers - available at most hotels now regardless of price point. We paid a bit more for a room on the 16th floor, not sure it was worth, much of the view was blocked.

Room Tip: Ask for a room above 16th floor for a better view.
  • Stayed: February 2014, traveled as a couple
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Thank goingmoreplaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Manager at Palmer House A Hilton Hotel, responded to this reviewResponded March 3, 2014

Thank you for staying with us at the Palmer House. Next time you are with us, give us a ring, we will get a coffee maker right up to you, and we provide them upon request. Glad you enjoyed our history facts, we like to share, and the mojito!

Kind regards,

Julie

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Reviewed February 28, 2014

My stay at the Palmer House Hilton on February 21st was very convivial. Check in starts at 12 noon, although they do offer an early check in for an additional $US 25. This hotel is one of the few remaining'Grand Hotels' of America.Check in and out were effortless.The decoration is very elegant in an Edwardian/ 30's style. Rooms very well furnished and my bed and pillows extremely comfortable. Do take time to visit the many ballrooms. If only they could talk!
My buffet breakfast was more than adequate for $15 + tax. The hotel is situated over a block with entrances on State Street, E Munroe St and Wasbash St. This is in the middle of the theatre district, with interesting shops, the Art Institute and Millennium Park within 5 minutes walk. The ' EL' is right outside on Wasbash but if you wish to walk to the Magnificent Mile then it is an easy stroll, passing many of Chicago's sites, whichever way you choose to walk. Buses run along State Street to the Magnificent Mile and also to the Field Museum and Shedd Aquarium .
This hotel is very convenient for catching the Blue Line subway to O'Hare Airport. The station is only 1 and a half blocks away- less than a 5 minute walk. This is a good value way of getting to the airport, as it only costs $2.25 each way- but you must have the correct money for the machine. I would definitely stay here again.

  • Stayed: February 2014, traveled solo
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Thank Sawyers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie T, Manager at Palmer House A Hilton Hotel, responded to this reviewResponded March 3, 2014

Thank you for choosing the Palmer House, we are most certainly in the center of it all. Would love to be of service to you again soon!

Cheers,

Julie

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