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Palmer House A Hilton Hotel
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Certificate of Excellence
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Reviews (9,764)
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3,748
3,311
1,565
748
392
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All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parka hilton honors memberlobby barrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
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6,402 - 6,407 of 9,764 reviews
Reviewed April 24, 2013

Beautiful & elegant lobby with lots of old world charm conveniently located to Millenium Park & Chicago Art Institute. The bathroom is tiny and it's uncomfortable manuevering in such a tight space. I'm only 5'1 and not overweight; Can't imagine how an average or big person can maneuver in this compact space. Had to call several times to get shampoo, towels, & coffee - this was inconvenient.

  • Stayed: April 2013, traveled on business
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Thank Lois K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

Stayed at the palmer house while I attended the housewares show in Chicago
Excellent hotel , excellent service and a built in Starbucks in the lobby
Nice comfortable room with easy access and lots of elevators
Even took the historic hotel tour

  • Stayed: March 2013, traveled on business
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Thank cjhawaiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013 via mobile

The hotel is at an awesome location as far as downtown is concerned. Train stations to the red line are right outside the door. The rail to the airport - orange line- is right outside the other side. Getting a train or a cab is no problem from here. Located within walking distance to many fine eateries. The staff was exceptional! The common areas are grand. The hotel is spotless. The only complaint that I would have is that the room I had was very small, I was alone so it was not a huge problem but it would have been tight for one than one person.

  • Stayed: April 2013
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1  Thank Tntribefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Old world feeling in a great hotel. The Palmer House is our preferred hotel when staying in Chicago. Love the style, location and friendliness of the staff. We almost always book on the executive level - nicer rooms.

Room Tip: Nicer rooms on the Executive Level
  • Stayed: March 2013, traveled as a couple
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Thank Pamela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

The lobby is archetecturally stunningand a nice spot to have a pre or post dinner cocktail. The staff were all very helpful and accomodating. Stayed in a King suite and had his and hers bathrooms which I love.

  • Stayed: March 2013, traveled on business
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Thank inthelooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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