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“Great staff providing quality service”
Review of Omni Chicago Hotel

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Omni Chicago Hotel
Ranked #30 of 189 Hotels in Chicago
Certificate of Excellence
Paw Paw, Michigan
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great staff providing quality service”
Reviewed July 10, 2014 via mobile

Just stayed there and found it very comfortable, clean room, wonderful staff. Will go back!!
Location was perfect! Gave us great suggestions for dining. Hailed taxi service for us and provided excellent service!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,323 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (390)
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English first
Chicago, United States
1 review
Reviewed July 10, 2014

Excellent. The pricing was excellent for the service we received. Staff and valet crew was very friendly and polite. I will certainly be staying here again and recommending Omni to family and friends.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Seth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petersburg
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 10, 2014

Hotel is in a great location on the mile. The rooms are an excellent size since they are suites. I didn't see the sun deck until the day I was leaving but nice to see it has an area that you can sit outside if you want some down time.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 10, 2014

A tube TV in the sleeping area is unacceptable. An up scale hotel like the Omni should only have flat screen TV's. I do not have tube TV's in my home and I didn't expect to see one in a hotel on the Magnificent mile.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Elisher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, July 18, 2014
These will be removed and replaced with flat screen TVs when our renovation is complete later this year. The TV in the living room area of the room does have a flat screen TV currently, but will be replaced with a higher resolution model as well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wisconsin
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 8, 2014

Omni hotel has a great location, with easy access to everything downtown Chicago has to offer. If you look for hotels in Chicago, you will find that the Omni's rooms are quite a bit bigger than the average size, with rooms having a siting area separated from the bedroom by fresh doors.
Also, the price is reasonable for a mag. mile hotel. After spending too much time trying to research hotels for a fourth July extended weekend, I came back to the Omni. Should of saved some time and just booked the Omni from the start.
All staff is friendly and helpful. Book a corner room if you can, they are bigger with views from two sides, and are very quiet. Never was bothered by any noise from other guests.

Room Tip: corners rooms are bigger with more views, and very quiet.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank tony w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 8, 2014

Overall the room has been ok, spacious and clean. However, having paid a fortune it was a major disappointment. The bathroom was dated, so were the TV and the rest of the room. The bed was very comfortable, but that's what you expect from a 4,5* hotel. If you get it on a Priceline/Hotwire deal you're probably gonna be satisfied, but don't pay the full price for it.

  • Stayed June 2014, traveled with friends
    • Value
    • Sleep Quality
Helpful?
2 Thank Balthasar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
1 review
Reviewed July 8, 2014

The staff at this hotel will go out of their way to accomodate you and make your experience an excellent one. If you are a select guest, you can expect at least some level of personal touch that will enhance your stay. Also, if you stay for your birthday, the hotel will acknowledge it!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Alexis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Chicago Hotel

Property: Omni Chicago Hotel
Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#23 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Omni Hotels & Resorts, Travelocity, TripOnline SA, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Omni Chicago Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Chicago

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