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“Excellent Hotel”
Review of Omni Chicago Hotel

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Omni Chicago Hotel
Ranked #32 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed December 10, 2013

We stay here whenever we come to Chicago - its location on the Mag Mile makes it very attractive to us. The service is wonderful, the food and amenities are great. It is a little pricier than some other hotels, but we find it worthwhile as a complete package. Would highly recommend.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank kinch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this reviewResponded December 17, 2013

We're glad to be your home away from home in Chicago. Thanks for recommending us to your fellow travelers, and we look forward to seeing you again on your next visit.

Aaron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,188 - 2,194 of 3,557 reviews

Reviewed December 10, 2013

Omni is a superb location right in the middle of the Magnificent mile and can walk to all the shops and many attractions. Price is great for the location. Restaurant is terrific and if you join the loyalty program (free) you get a ton of free perks.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Mdtravel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

Our entire family; three children, their spouses, and their children checked into the Omni the day after Thanksgiving for some family fun. We enjoyed just being together and seeing the sights on Michigan Avenue, Navy Pier and dinner in new restaurants. However, each time coming home to the Omni was delightful. The hotel was beautifully and tastefully decorated, but more than that, the staff always treated us as if we were returning home. From hands reaching up to help one alight from the carriage ride, to doors being opened for you, and the pleasant conversation, all was so pleasant. We reserved four rooms and all were pleasant, spacious and clean. However, the breakfast of steel cut oatmeal with a little "milk pail" and tiny individual jars of golden raisins, brown sugar, cinnamon, etc. was absolutely charming -- and tasty. Loved the Omni and the way I felt each time I returned.

  • Stayed: November 2013, traveled with family
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1  Thank PatriciaDiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this reviewResponded December 9, 2013

We’re glad to hear that you and your family enjoyed you stay downtown with us. It sounds like a great post-Thanksgiving getaway. Thanks for taking the time to share you experience with us on TripAdvisor. We hope to see you back next year, or sooner.

Aaron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

We have stayed at the Omni in Chicago on two different occasions. Both times we have been wowed by the kind service of the staff that continues to go above and beyond our expectations. The hotel is also very nice and is in an excellent location on Michigan Ave.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank lovesholidayplanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

not much to say other than they just do it all correctly. great location, friendly and professional service, don't take anything for granted and available to help when needed. nice rooms for a center-city hotel

  • Stayed: December 2013, traveled on business
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1  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

The hotel offered a good price, and the beds were extremely comfortable. I slept great and did not wake up at any point during the night. The hotel is located in a great location near all the shopping on Michigan Ave. They offer a masseuse who comes to your room to give private massages, which was nice.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Danielle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this reviewResponded December 17, 2013

Thanks for taking the time to post a review. We're glad you were able to enjoy an in-room massage during your stay. Please stay with us again next time you are in Chicago.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

This hotel is well positioned and provides appropriate service for its Magnificent Mile location. This particular visit was to host an international business meeting in the hotel facilities and our group was completely satisfied with the service. We served a Chinese themed lunch which, while not the best Chinese food in the world, was on good quality and very pleasing to our guests, who had been subjected to more traditional U.S. hotel and meeting space food for several days. The catering staff was responsive to all requests and highly professional. Since we conducted our business meeting in the same space immediately after a lunch, the food service items and table service had to be cleared. That task was accomplished quietly, professionally and without disruption. There was excellent attention to keeping beverage service stocked. The room itself was a corner location with abundant windows and effective blackout curtains to close off certain windows to facilitate visibility of projected meeting material. The facility and staff are of high quality and a good spot to consider for Chicago meeting space.

  • Stayed: December 2013, traveled on business
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Thank WARSAWRUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this reviewResponded December 9, 2013

We are happy to hear that your meeting was a great success, and we’re proud to have been selected as the venue. Our goal is to deliver on all our customer’s needs and requests. It sounds like our staff was able to deliver a wonderful experience for your business meeting. We hope that if you have more events in Chicago in the future that you will consider staying with us.

Aaron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#23 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
Price Range: $160 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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