We were very pleased and surprised at how well the staff cared for us. Each staff were professional, incredibly helpful and provided unbelievable service. My elderly mother was very uncomfortable in her bed. We let the management know that her mattress wasn't working for her. They offered to bring in a brand new bed! When they realized they didn't have one on sight they moved her to a different (better) room. When the manager asked if there was anything else they could do for us my mother replied (jokingly) that we could always use some champagne (she doesn't drink) and strawberries. Later that afternoon there was a knock at the door and low and behold the manager had champagne and chocolate covered strawberries delivered!!! We had a fantastic time and will return again! Thanks Omni for being an outstanding Hotel with world class service.
- Official Description (provided by the hotel):
- The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more less
- Reservation Options:
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- Also Known As:
- Omni Chicago