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“Exceptional Hotel”
Review of Omni Chicago Hotel

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Omni Chicago Hotel
Ranked #31 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed October 1, 2013

We were very pleased and surprised at how well the staff cared for us. Each staff were professional, incredibly helpful and provided unbelievable service. My elderly mother was very uncomfortable in her bed. We let the management know that her mattress wasn't working for her. They offered to bring in a brand new bed! When they realized they didn't have one on sight they moved her to a different (better) room. When the manager asked if there was anything else they could do for us my mother replied (jokingly) that we could always use some champagne (she doesn't drink) and strawberries. Later that afternoon there was a knock at the door and low and behold the manager had champagne and chocolate covered strawberries delivered!!! We had a fantastic time and will return again! Thanks Omni for being an outstanding Hotel with world class service.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Omni Hotels & Resorts
2  Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,257 - 2,263 of 3,496 reviews

Reviewed October 1, 2013

This is an all suite hotel. After the wonderful experience, this would be my first choice of hotels in the Chicago area. Everything was first rate. The room was beautiful spacious and up scale. The service was first rate. The hotel is central to the Magnificent mile and within walking distance to many good restaurants,

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

A corner room with a separate living room. It is a very nice feature. Omni always has very nice toiletries and reading materials in the room. The turn down service is also great. I have now become spoiled by having quick an good pressing service for business attire. I was also able to send a shirt out for cleaning that had wine spilled on it. Very nice, although there was a charge for that. Food, snacks, drinks, and desserts in 676 were good and innovative, although it would have been nice to see bigger crowds. No issues with street noise or deferred maintenance or poor housekeeping. All was good.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
2  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

The Omni in Chicago is one of the best places to stay. Location is perfect right at Michigan Ave. Rooms are very clean, updated and offer everything you could imagine for a great stay, including a magnified, lighted mirror in the bath room. A room for sleeping with a tv, and a room for tv viewing. Great fitness center and great hotel restaurant. Price is amazing for what you get.

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
2  Thank KPOntheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

Very convenient location on the Miracle Mile. Close to everything. Great property with all the amenities, cleanliness and friendly helpful staff. Will definitely plan another stay for personal or business travel.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Bradley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

Perfect location and great hotel shopping program. We would use this hotel again and would reccommend you book the shopping program room. Welcome shopping bag, good shopping maps and discounts. We saved hundreds of $$ with the Bloomingdales 15% discount.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Rich_Hunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

We have stayed at the Chicago Omni 3 times to date (about 10 nights total) and each stay has been consistently wonderful. The staff are extremely friendly and helpful, and sincerely want guests to have a good stay. The location is ideal for walking around Michigan avenue and exploring the sites of Chicago. The hotel is very friendly towards children (we have 3 - ages 12, 9 and 5) and the premium suites which have 2 double beds and a sleeper sofa are roomy enough to hold us all. The rooms can be quite dark when the shades are drawn (interior lighting is limited) but that is the one very minor drawback. The rooms are clean, and the beds are comfortable. The pillows are pretty flat (we always request synthetic as we are allergic to feathers) but not terrible. There are always more than enough pillows and towels, which saves me the trouble of requesting more. Wifi is free and the speed is decent. The pool is on the small side but is clean and the water temperature is perfect. There is also a hot tub which is great for soothing all those achey muscles after a long day of walking outside. Select Guests are given a complimentary morning beverage, which is great. Check in and check out are always a breeze. There are certainly cheaper places to stay in Chicago, and there are also fancier hotels, but the Omni is perfect for us and we look forward to staying there every time we visit Chicago. We highly recommend the hotel to anyone visiting the area.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#24 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
Price Range: $178 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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