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“Staying at the Omni with a 2 year old”
Review of Omni Chicago Hotel

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Omni Chicago Hotel
Ranked #31 of 189 Hotels in Chicago
Certificate of Excellence
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Staying at the Omni with a 2 year old”
Reviewed August 27, 2013

Just returned from an enjoyable stay at the Omni with our nearly 2 year old. Service in general is really excellent here - we were greeted with a play pack for our son (maps, puzzles, balls) which was a nice touch. We were not particularly bothered about staying close to the shops on Michigan Avenue - our priority was to be close to Millennium Park and Navy Piers, Shedd, the Bean etc but if you are interested in the shops this is a perfect location. Aside from the great service, cleanliness etc the best thing about the hotel is the suites which are perfect if you are travelling with young children as they have a space to sleep and so do you at a reasonable price, without all being in one room. Crib was great and there was plenty of room for a family of 4 in total in a basic double bed room. The pool is nice as was the jacuzzi although it wasn't working properly. The only quibble we had was what we considered to be the really extortionate price for room service (USD 16 for pancakes etc) but the food was very good and there are lots of other options close by. Excellent location, excellent service, excellent for travelling with families.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank SRH270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Rochester, United States
1 review
Reviewed August 27, 2013

Fantastic stay. Five star all the way. From the time you give your car to the valet to the time you the baggs are loaded in the car to leave Omni Chicago is the place professional, spotless, in the heart of the fun, all the amneities you can ask for.

  • Stayed August 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Earl N H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, England, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 27, 2013

Everyone at the hotel from start to finish were welcoming and helpful. Room service everyday with fresh towels, linen, coffee top ups and also a turndown in the evening again would refresh towels and tidy, even the cleaners were cheerful and friendly! If you stay here make sure you apply for select guest as its free and gives you extras like the turndown, morning coffee to your room and wifi also for free! Gym was good and had what I needed (best gym hotel I've used) pool is smaller than appears in photos but nice area to relax in. Breakfast buffet is amazing, everything you could wish for breakfast! Central for shopping heaven, opposite apple store and Nike world, 15 min walk to navy pier or you can catch the free trolley just up the road, beach 10 min walk or there's one next to the pier. I definitely would stay again :)))

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hayley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BURLINGTON, Canada
1 review
Reviewed August 27, 2013

The best decision for a girls getaway...the hotel staff was amazing, nothing was too much to ask, friendly and most helpful at all times. Location was a womans dream for shopping and eating!!The "Shop the Mag Mile Package" was a terrific value. Can't wait for our return!!

  • Stayed August 2013, traveled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, August 29, 2013
You really can't beat our location for shopping in Chicago. We're glad you and your friends had a great trip, and we look forward to seeing you again next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montréal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 27, 2013

This was our second stay at the Omni. The first was in August 2010. Upon our arrival, we were not happy with the room that had at our disposal. But it was fixed the next day. Thank you so much! A hotel as well as the Omni (especially its geographical situtation) would benefit from modernizing its interior. All seems like a quaint hotel sixties (walls, decoration, furniture entrance hall, bedroom furniture, etc..). In addition, the beds would benefit from being changed. It is unfortunate that with the standard of the Omni there are still beds with springs! We do not know if we will return to Chicago again, but if that were the case, there is no doubt that we would take our choice on OMNI. Thank you for everything!

  • Stayed August 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Madeleine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 27, 2013

We stayed at the omni for three nights whilst in Chicago. Easy, quick check in. Lovely spacious and very clean rooms. Beds turned down and clean towels twice a day. Comfy beds and lots of pillows. They couldnt do enough for us. Very friendly and helpful staff. Room service very efficient. Recommend you sign up for deluxe Internet access as this entitles you to a free paper and complimentary morning drinks delivered to your room at no cost. Excellent location for shopping and sightseeing. Would definitely stay again. A great end to our 3 week vacation.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SixofusBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, August 29, 2013
We're so glad we could be the cap to your three week vacation. It's great to hear you enjoyed your stay, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 26, 2013

This hotel was right off Michigan Avenue and was convenient to everything. The room a suite situation and was very nice and clean. All the people working there were kind and helpful. They even gave us umbrellas on the one rainy day we experienced.

Room Tip: get a room with just one closet and your bathroom is much bigger. Had lots of room for both my husb...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Lou S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Chicago Hotel

Property: Omni Chicago Hotel
Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#23 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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