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“Fabulous Hotel”

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Kimpton Hotel Monaco Chicago
Ranked #17 of 191 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 17, 2008

First time visit to this hotel property! It was a great experience and fabulous view overlooking the Chicago river! Near enough to walk to Nordstroms and other great stores on the magnificent mile. Staff was very friendly! Room was spotless and the beds were comfortable. Breakfast in the hotel dining room was good!
I would recommend this hotel to anyone! Also close enough to some great restaurants!

  • Stayed: August 2008, traveled as a couple
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1  Thank njp313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,140 - 2,146 of 2,459 reviews

Reviewed August 17, 2008

We (my wife, myself and our teenage son) stayed at The Hotel Monaco for four nights in mid-August. This was our third Kimpton Hotel experience, and although they have all been great and offer that Kimpton charm, the Monaco was exceptional. First, the location--on the river on Wabash near Wacker and a block from Michigan Ave and the "L" and two blocks from the subway--could not have been better. Second, the facilities were outstanding--charming decor both in the lobby area and the room, modern flatscreen TV, wi-fi throughout the hotel and in the room, expansive bathroom, charming window seats and excellent beds. The river view rooms also afforded an excellent view of Wacker Avenue, the Chicago River, and the dazzling new Trump Hotel. The Monaco's staff was among the best I have experienced anywhere. Everyone was friendly and helpful, particularly Ryan and Rich (the concierges), the desk staff and the cleaning staff. Speaking of the latter, we never saw a cleaning cart or maids in the hall; they cleverly stay out of sight and seem to duck in and out of rooms without ever being spotted. And the maids left notes and special treats for us on a daily basis. The hotel's reataurant--while a bit expensive--was also excellent. The decor is classic Chicago, and the breakfasts and dinner--both food and service-- were top notch. And we loved having the goldfish with us during our stay! A final note: as a Kimpton-in-Touch member, I felt we received even better service. This included a strong effort to accommodate us in the best room available, along with a welcome letter and small welcome gifts awaiting us in the room. All in all, this was a fantastic hotel experience. I could not recommend a hotel more strongly that The Hotel Monaco.

  • Stayed: August 2008, traveled with family
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Thank willSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2008

We loved Hotel Monaco... from its funky interior design to the added bonus of having your own pet fish during our stay... Hotel Monaco was a fantastic choice.
With an excellent location, friendly and attentive staff we really enjoyed our time in Chicago.
Parking is a little steep at $40.00 per night - but so is parking in any major city.
Ooh and nice soaps and lotions in the bathroom but the bath bombs are for sale $7.00 each

  • Stayed: July 2008, traveled as a couple
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Thank HappiestCampers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2008

This hotel is top quality. My room was very well appointed with an extremely comfortable bed, big flat screen LCD tv, marble countertops in the bathroom, plenty of storage, a nice desk, and comforable corner chair and ottoman. I also loved the window seat!

The professional staff provided excellent service and were helpful at every turn.

The location was the best. So many amazing parks, restaurants and shopping within easy walking distance. I would definitely stay here again, in fact, I fear I'd be disappointed staying anywhere else in Chicago. Highly recommended.

  • Stayed: July 2008
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1  Thank Zann11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2008

My company had a business conference at the Monaco. I regret only having the ability to stay one night!
All staff, from the doormen to the concierge, were friendly and professional. Stayed in Room 907, a king , which was spacious and beautifully appointed.
Linens and towels were fresh and plentiful. There are no refirgerators in the rooms.This room faced the street, and there was some traffic noise, and the sound of the "El Train" which was 1 block away.
A goldfish bowl was delivered, and I promptly named my fish "Wilson"; he was great company! I hated to say goodbye to him!
The meeting accomodations were in the Tokyo Boardroom, a small yet elegant room which was perfect for 8 people. We had some minor issues with the wireless connection provided but the staff was prompt and attentive in resolving this. Breakfast beverages and pastries were plentiful.
So many attractions close by: too numerous to list. Marshall Field's/Macy's, and other major retailers,the jewelry district, etc and lots of restaurants.
Pricey, but a nice place to experience.

  • Stayed: August 2008, traveled on business
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Thank The-lady-is-a-pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2008

What a great property and stay:
- the location is great for tourists: 1 block from the north branch of the river and it's riverwalk; 1 block from the 'L and a half block farther to the subway, but not on a transit route itself (quieter); 5 minute walk to Millennium Park (and the least expensive long-term parking in the area); three blocks from the major live theatres; close to everything or to how to get to everything.

- without fail, we were greeted at the door and front desk coming and going.

- clean, comfortable, functional throughout; our room was spacious and the bath and shower were excellent. Although we didn't confirm that we'd been given it, we'd requested the "Tall" room that some Kimpton properties offer: since we ended up on the Business floor (but well separated from the meeting rooms) which often have higher ceilings, the shower head was 6 inches over my 6'2" scalp, and the complimentary robe *actually* fit me (they almost never do) I'd guess that that's where they put us - loved it.

- very nice restaurant/bar on the premises with free continental breakfast (coffee/tea/juice!, toast and large fresh fruit plate for each person)

- free Starbucks coffee (6-9am) and wine (5-6pm) in the lobby daily

- they are pet-friendly (and have a photo album of their previous 4-legged guests)

- all the city's attractions were within walking distance - either directly or via the extensive and efficient transit system; get a CTA visitor pass for unlimited L/subway/bus usage, it's not worth driving to most places.

In contrast to previous reviews, the only noises we heard were the occasional siren (we were downtown so this is to be expected) and the occasional faint screech from the 'L cars on the turn at the end of the block - the A/C was like central air at home, but quieter.

We'd recommend this property to anyone - especially tourists - who are traveling to or thru Chicago.

  • Stayed: July 2008, traveled as a couple
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2  Thank BladeRnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Monaco_Chicago, Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded August 18, 2008

It is wonderful to hear that you thoroughly enjoyed your stay with us.

The complimentary continental breakfast that you enjoyed in South Water Kitchen is available for guests who book their reservation through certain third-party travel outlets.

We look forward to having you as our guest when your travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2008

While this is a decent hotel, it was not in our experience one of the best Chicago has to offer.
We arrived at 2:00 on a Friday, with check in being at 3:00. No rooms were available, and were told to come back at 3:00. Came back at 3:00, still no rooms? My husband was in his work clothes, after a meeting. It was a hot day, and he just wanted to shower and change. We were told they would call us in a few minutes with a room. By 4:00 still no call, so we called.
Amazingly a room became available, but probably the worst in the hotel.
Right next to the fitness center, and across from the elevator.
Obviously we ticked someone off by actually expecting check in at check in time. Usually this is never a problem with us, just one of those days my husband really needed a room.
The room had no view, was rather small with a small bathroom.
Nothing spectacular.
We did call to complain, forget it, no rooms until tomorrow.
We were only staying two nights, and really did not feel like packing everything up after staying one night.
Who knows when we would have gotten the room anyway, After we had already gone to sleep?
Perhaps we were treated this way, because we got a great rate through a travelzoo promotion. I don't know. But we are Klimpton in touch members.
We stayed at the Nine Zero Klimpton hotel in Boston with a travelzoo rate and were treated wonderfully, by the way. The Monaco could learn something from this sister hotel.
We did enjoy the hotel restaurant, South Water Kitchen. Service was good and food, tasty and fairly priced we thought.
There is also construction right in front of the entrance to the hotel/restaurant, which is a bit of a hassle.

  • Stayed: July 2008, traveled as a couple
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1  Thank WinfieldRDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Monaco_Chicago, Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded August 18, 2008

Thank you for being our guest at the Hotel Monaco Chicago. We are sorry to hear that you were not completely satisfied with your experience as our guest.

Kimpton InTouch members who book their rooms via TravelZoo are entitled to all of the program’s amenities and services. We strive to set aside rooms for Kimpton InTouch members that best meet the member's room preference profile.. Clearly, you were not satisfied with the room that we selected for you and we hope you will accept our sincere apology.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Monaco Chicago

Address: 225 N Wabash Avenue, Chicago, IL 60601-2404 (Formerly Hotel Monaco Chicago - a Kimpton Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Chicago
#7 Family Hotel in Chicago
#11 Green Hotel in Chicago
#12 Business Hotel in Chicago
#15 Luxury Hotel in Chicago
Price Range: $129 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Hotel Monaco Chicago 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more   less 
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Also Known As:
Hotel Monaco Chicago Kimpton

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