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“Exceeded Our Expectations”

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Kimpton Hotel Monaco Chicago
Ranked #14 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 5, 2013

I'm not sure if I have anything to add to the prior reviews, but only to say that staying at the Hotel Monaco exceeded our expectations! It's a lovely boutique hotel. Our stay started off right with having our request for early check-in honored. The room was very comfortable and having the window seats made the room seem much larger. Our teenage daughter loved hanging out there viewing the river and people below. The staff was very professional and friendly and offered good bits of information. Also, we had a "spring discount rate" for a river view room. I have also seen lower rates on Sniqueaway.com. I am so happy we stayed here and look forward to staying at the Hotel Monaco again in the future.

Room Tip: Join the In Touch Rewards program Get a river view room
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  • Stayed: April 2013, traveled with family
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1  Thank jamran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded April 6, 2013

Jamran in Charlotte,
Being able to be checked in early is such a pleasure isn't it? It's not always able to work out so easily but I'm thrilled this time you and your family got to spend extra time enjoying that river view and we can't wait to have you back.
Marco Scherer
General Manager

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1,309 - 1,315 of 2,436 reviews

Reviewed April 5, 2013

Excellent hotel in downtown Chicago! First of all, it is a great location - close to Magnificent Mile, the Art Institute, river tours, Millennium Park, and great restaurants. The hotel is beautiful, the rooms are spacious, comfortable, and clean. We had a room with a river view - the cozy window seat overlooking this view is special. We love the complimentary wine hour Kimpton Hotels offer - great way to start the evening and sometimes meet such interesting people. We will definitely stay here the next time we're in Chicago.

Room Tip: Ask for a river view.
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  • Stayed: April 2013, traveled as a couple
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Thank dc4Vermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded April 6, 2013

To our friend in Vermont,
We're proud to know you enjoyed our beautiful property so much and we're thrilled to hear we'll be your first choice for when you return to Chicago next!
I hope you got to see the Picasso exhibit at the Art Institute, it's fantastic!
Marco Scherer
General Manager

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Reviewed April 4, 2013

We went to Chicago for a quick family trip. We had stayed in a Kimpton hotel in Philadelphia and had a wonderful experience, so we decided to try the Hotel Monaco Chicago. We weren't disappointed. The staff were friendly and helpful and our room had a nice view of the river. The hotel is located close to a lot of restaurants and plenty of shopping. The wine hour is a great perk too!

As we make future travel plans we will seek out other Kimpton Hotels- our family loves them!!

Room Tip: Join the rewards program!
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  • Stayed: March 2013, traveled with family
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Thank Melissa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded April 6, 2013

Melissa,
Great to hear you and your family are fans of Kimpton and the Monaco Chicago! It's delightful to hear that your whole family enjoyed everything from wine hour to the helpful, welcoming staff.
Many thanks for your cheerful review,
Marco Scherer
General Manager

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Reviewed April 4, 2013

We loved our recent experience at Hotel Monaco in Chicago. It is conveniently located, comfortably appointed and provides amenities that delight the urban traveler. A fun happy hour, goldfish upon request and comfy beds are just a few examples. We also had a dog with us and although we knew the hotel was pet friendly, were struck by the genuine enthusiasm of the staff in making he and all of us feel welcome. The small hotel is a nice refuge from a busy day of sightseeing and the restaurant is a very pleasant surprise. I recommend it highly!

  • Stayed: March 2013, traveled with family
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Thank Mary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded April 6, 2013

Mary,
Great to hear you enjoyed your urban escape with us and that Wine Hour was a hit with you and your companions. I love to hear that people enjoy the dog friendly atmosphere and our team, as you said, love to have a pup around.
Thank you for the great recommendation!
Marco Scherer
General Manager

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Reviewed April 3, 2013

The Hotel Monaco was an outstanding hotel for our one night in Chicago. We booked the river view Mediterranean Suite and were given a corner room on the 12th floor...it was simply awesome in every regard. The decorating was wonderful, tasteful, warm and cozy. The furnishings were all comfortable and in great condition. The room was beyond clean. As stated in other reviews, the window seats are substantial. I traveled with my teen-aged kids, and they so loved sitting in the window seats that they didn't feel the need to venture out to catch the view at night...we just soaked it in right from our window seats which overlooked The Trump across the street and the Chicago River. Service was very prompt and courteous. We arrived early (11:00 a.m.) and were allowed to check into our room which just is such a nice amenity. I'm glad Kimpton hasn't taken to "charging" for this service. My kids got a kick out of getting a fish "to keep us company" which was delivered to our room. The sofa sleeper (super comfy, if you can believe that) is not pre-made so you do need to call to get bedding for it-but it only took 2 minutes for delivery of those items. We did have a decent "spring discount rate" and if we are able to stay at this good price on our next Chicago visit, we will be sure to choose this hotel as it is our new favorite!!!

Room Tip: Be sure to get a room with a river view and a window seat...you won't want to miss this!
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  • Stayed: April 2013, traveled with family
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Thank hinkgen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded April 6, 2013

Hinkgen,
Thanks for sharing your awesome five star review. Those River View Mediterranean Suites are amazing- great window seats, a jacuzzi, and a stellar view. We're thrilled you and your family experienced genuine Kimpton care and keep an eye out for more special rates and such this summer.
Cheers,
Marco Scherer
General Manager

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Reviewed April 1, 2013

I was looking for a get away with my wife at a hotel in Chicago. This hotel was a great price for the suite we got. Excellent service. They went out of their way for us one late night to go outside the hotel and get us popcorn. The room was clean and very nicely decorated. I would definitely stay at The Hotel Manoco again.

  • Stayed: March 2013
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Thank Jayman825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded April 3, 2013

Jayman825-
We're all happy to hear we created a great stay for you and your wife and that you enjoyed your movie night in one of our awesome Mediterranean Suites. Aren't those window seats awesome?
We're looking forward to your next Chicago trip.
Marco Scherer
General Manager

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Reviewed April 1, 2013

Mt partner and I have stayed in a few Kimpton hotels now, and Monaco Chicago did definitely not dissapoint. Very boutique, very clean and great staff. The hotel is well located in the loop and we have easily access North or South Chicago. Chicago river was across the street and best located for shopping in the Loop and Magnificent Mile.

The gym was decent size and has all the machines that one needs. However, it failed to handle clean towels and water two late afternoons in a row. I called the first day and gave up on the second. That was the only downside of the whole experience.

  • Stayed: March 2013, traveled as a couple
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Thank ChangMtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this reviewResponded April 3, 2013

Changmtl,
It looks like you are a true Kimpton fan! Thank you for the great review and for your continued loyalty! Its great to hear you love our modern and refreshed fitness center, but I'm sorry we ran out of the bottled waters- I've taken care to ensure that we keep the water flowing now on. Thank you again for the review and loyalty.
Marco Scherer
General Manager

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Additional Information about Kimpton Hotel Monaco Chicago

Address: 225 N Wabash Avenue, Chicago, IL 60601-2404 (Formerly Hotel Monaco Chicago - a Kimpton Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Chicago
#7 Family Hotel in Chicago
#11 Green Hotel in Chicago
#12 Luxury Hotel in Chicago
#12 Business Hotel in Chicago
Price Range: $140 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Hotel Monaco Chicago 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more   less 
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Also Known As:
Hotel Monaco Chicago Kimpton

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