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“A fun and special place to stay in Chicago”

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The Alise Chicago - A Staypineapple Hotel
Ranked #28 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Leawood, Kansas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A fun and special place to stay in Chicago”
Reviewed March 29, 2014

We stayed a night at the Burnham with our two teenage boys on spring break. We wanted to stay downtown and enjoy walking the city. The Burnham exceeded our expectations. The room was small, but lovely with a lot of thoughtful touches. We were on the top floor with a view of Lake Michigan. We loved that the hotel is historic with many beautiful period features preserved. The staff were without exception friendly and helpful. We enjoyed the glass of wine during cocktail hour in the lobby, which is a great spot to people watch. The hotel was good value for the money and we would definitely stay again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LDLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review, April 22, 2014
Dear LDLee,

It sounds like you had a great time here in Chicago and here at the Hotel Burnham. I'm really glad that you really soaked in the history of the building. We are very lucky to inhabit such an important part of not only Chicago history, but architectural history as well! The Staff prides themselves on meeting and exceeding our guests expectations. We hope your children really enjoyed Chicago as well. We your travels brings you into the city please stay with us at the Hotel Burnham

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, Il 60602
312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (362)
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English first
Shell Beach, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 29, 2014

great experience as with all the Kimptons. Upgraded to a beautiful room (love the real keys!), Arrived rather late and ordered the Arugula salad w/chicken from room service - yum... Breakfast the next morning was the frittata at their restaurant; server understood we were in a hurry and was very accommodating. Absolutely recommend this beautiful place!!

  • Stayed March 2014, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Jensaypah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review, April 22, 2014
Dear Jensaypah,

Thank you for your review. It sounds like you had a great time here in Chicago and really enjoyed the Atwood Cafe and the Hotel Burnham. Myself and the entire team look forward to welcoming you back very soon.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 26, 2014

Stayed at the hotel for a few nights on a business trip. I chose the hotel due to its great location close to the Loop as well as the Miracle Mile (five minutes walking distance to most attractions). This is not my favorite Kimpton hotel in Chicago, I would chose the Palomar over this hotel. However, I loved the historic aspects of the landmark building that the hotel is in and the charm that comes with that. The rooms were very clean and adequate but tiny in size (which comes with the territory of staying in an older hotel). I was not impressed with the amenities in the hotel; most nights the restaurant closed early and there was no bar service. If you are looking for a centrally located hotel full of charm and with the Kimpton usual outstanding service then I would definitely recommend the Burnham. If you're looking for something a little more hip with a lively bar scene and closer to the action then I would switch it up and head to the Palomar instead!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dp203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review, April 22, 2014
Dear DP203,

What a wonderful review about your stay at the Hotel Burnham and Palomar. We are very please to hear that you enjoy Kimpton Hotels. It is clear us that the Palomar is your favorite and we can definitely understand why. We really appreciate your support and recognition of the Kimpton Brand. It iss very important to us that we make you and your family feel comfortable and welcomed. We hope we have created a long lasting experience that you can share with your friends and family. We look forward to your return for another unique and exciting stay.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayne, Illinois
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 25, 2014

We love this hotel. We can walk to concerts, theatre and Macy's State Street store. Love the Art Deco style of the hotel and room decor. The people are always friendly and accommodating. The hotel is budget friendly ( for Chicago). Good restaurant on premise with great people watching location.

Room Tip: All the rooms have windows on the city, I don't think you can go wrong.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank KathieandPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review, April 22, 2014
Dear Kathleandpeter,

Very excited that we were able to meet your expectations. What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable. We hope we have created a one of a kind experience that you can share with your friends and family. We look forward to your return for another unique and exciting stay.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2014 via mobile

Since we parked in front of hotel until they carried our bags to our trunk, a truly amazing stay!!!! Couldn't complain of anything!!!
The Atwood has amazing food and bar!!! They even brought a goldfish to our room, which my 7 y/o named and enjoyed. Thanks for making our first weekend in Chicago an unforgettable one;)

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CrystalCoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review, April 22, 2014
Dear CrystalCoon,

Thank you for taking the time to write about your stay. I'm glad to hear you enjoyed the Hotel Burnham. We pride ourselves on providing the best customer service. The Staff is Wonderful! I’m not sure what I would do without them. We are very excited that you 7 year old enjoyed "AL". The staff is always happy to do whatever it takes to make our guest feel like family. Make sure you stay with us the next time you are in Chicago. Thanks again and make sure to come back soon.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Streamwood, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 23, 2014 via mobile

Chose this hotel due to its location-close to millenium park, below the building is nordstrom, h&m, express, target, gap and across the street is the infamous marshall fields building. 400ft is the chicago theater. Restaurants are around the hotel also, not to forget the atwood cafe!
Rooms are small, old but clean! As you enter the building you'll notice right away the architectural design is classic! Walls, ceiling, elevator and stairs.
No breakfast included. Cofee and teas are free. 5-6pm free wine hour at the lobby.
Staffs are very friendly and helpful.

Stayed March 2014, traveled with family
Helpful?
1 Thank Mrose812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review, March 25, 2014
Dear Mrose812,

We are centrally located to all Millenimum Park, Art Institute of Chicago, Shopping, Broadway in ChicagoTheaters... What more could you ask for. Very excited that we were able to meet your expectations. What a wonderful review about your stay at the Hotel Burnham. You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable. We hope we have created a one of a kind experience that you can share with your friends and family. We look forward to your return for another unique and exciting stay.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, IL 60602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rushville, Illinois
Level Contributor
393 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed March 23, 2014

What a great experience. The staff was great and the rooms have old style charm. My wife and I were in town to see a show at the Oriental Theatre and this location was perfect. We had mentioned our wedding anniversary was coming up when making our reservation and to our surprise we were upgraded to a corner suite with a bottle of wine waiting for us. The view was fantastic. The whole facility is spotless and the feel brings you back to more relaxed nostalgic time. The staff could not have been more friendly and helpful. We did not try the restaurant, but will the next time.

Room Tip: Ask for a room facing State or Washington
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank papawildcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this review, March 25, 2014
Dear Papawildcat,

We hope we made you feel welcomed! This historical landmark is the first steel frame Skyscraper in the Midwest, that's right. Living history at the Hotel Burnham! We are so excited that you had the opportunity to experience this 1895 modern day Skyscraper of it's time. We appricate your feed back. We are very excited that we were able to meet your expectations. What a wonderful review about your stay at the Hotel Burnham. You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable. We hope we have created a one of a kind experience that you can share with your friends and family. We look forward to your return for another unique and exciting stay.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, IL 60602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Alise Chicago - A Staypineapple Hotel

Property: The Alise Chicago - A Staypineapple Hotel
Address: 1 W Washington St, Chicago, IL 60602-1603 (Formerly Hotel Burnham)
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Chicago
#11 Spa Hotel in Chicago
#15 Romantic Hotel in Chicago
#15 Business Hotel in Chicago
#21 Luxury Hotel in Chicago
#24 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Alise Chicago - A Staypineapple Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
Chosen by Conde Nast Traveler as one of the best hotels in the world, The Alise Chicago is an intimate boutique hotel like no other. Housed in the landmark Reliance Building, now beautifully restored, The Alise provides an authentic, luxurious and historic taste of the Windy City. In the heart of the Chicago Loop, across from Millennium Park, and home of the Atwood Restaurant, The Alise is near Chicago's top destinations and attractions. See the Windy City with the perfect homebase: Staypineapple at The Alise Chicago. ... more   less 
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Also Known As:
Hotel Burnham Kimpton
Hotel Burnham Chicago

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