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“Fantastic stay!”

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The Alise Chicago - A Staypineapple Hotel
Ranked #15 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Reviewed October 22, 2013

Stayed at the Hotel Burnham for one night. Room was on a high floor facing the Chicago Theater, and was extremely clean and quiet. Staff was exceptional! Dinner at the Atwood Cafe was prompt and delicious. Would recommend for business travelers and families.

Stayed: September 2013, traveled with family
1  Thank Travelprof526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded December 2, 2013

Dear Travelprof526,

A 5 Star review! This is awesome. What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable as possible and create an one of a kind experience that you can share with your friends and family so they want to stay with us also. We look forward to your return for another unique and exciting stay.

On behalf of the Management and Staff of the Hotel Burnham.....Thank you.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,042 - 1,048 of 1,941 reviews

Reviewed October 20, 2013

Returned to the Burham to find the staff inviting, food delicious, and as always very pet friendly. Bountiful service details. I will absolutely stay here next time I'm in town. Jean-Luc, the concierge was outstanding.

Stayed: October 2013, traveled as a couple
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded December 2, 2013

Dear David F,

Jean Luc is overwhelmed with excitment about your review. What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you feel as comfortable as possible and create an one of a kind experience that you can share with your friends and family so they want to stay with us also. We look forward to your return for another unique and exciting stay.

On behalf of the Management and Staff of the Hotel Burnham.....Thank you.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

We recently celebrated our Wedding Anniversary at the Burnham, our favorite hotel in Chicago for over a decade! We were surprised by exceptional service, where everyone at the hotel seemed to know that it was our special day. We received a complimentary upgrade to a primo room, roses and chocolates from housekeeping, and champagne from Kelsey, the fantastic concierge. Thank you so much for making our anniversary over-the-top wonderful! you rock!

Room Tip: ask to face Millenium park on an upper floor. Superb views & quieter.
See more room tips
  • Stayed: October 2013, traveled as a couple
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Thank 5630andover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded December 2, 2013

Dear 5630andover,

We strive for Over the Top Service.... Happy Anniversary! What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable as possible and create an one of a kind experience that you can share with your friends and family so they want to stay with us also. We look forward to your return for another unique and exciting stay.

On behalf of the Management and Staff of the Hotel Burnham.....Happy Anniversary.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

The Burnham is in an excellent central location and you'll never see another hotel like it -- you'd think you were in an office building in a 1930s movie. The beds were remarkably comfortable and the views from the rooms were great. Be prepared, though -- some of the rooms are TINY. Such as: you get out of bed and you're already in the bathroom. And the built-in corner nightstand is too narrow to hold your eyeglasses, let alone the book you're reading. However, the high ceilings and large windows will provide distraction from the modest dimensions. You should also expect some street noise, as you're in the middle of Chicago. Despite this, we enjoyed our stay. The staff was very nice. The Atwood Café located in the lobby is also small, but beautiful and cozy. Just don't arrive late -- they stopped serving at 9.

  • Stayed: October 2013, traveled with family
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1  Thank BrynMawrBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded December 2, 2013

Dear BrynMawrBK,

What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable as possible and create an one of a kind experience that you can share with your friends and family so they want to stay with us also. We look forward to your return for another unique and exciting stay.

On behalf of the Management and Staff of the Hotel Burnham.....Thank you.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

Prime location in the heart of Chicago. Hotel is quaint, but recently updated. Staff is great. Shawn and his co-worker at the front desk treat you like old friends. Restaurant manager and staff make you feel like you are dining with family. Rooms are quiet and comfortable. Lobby is a great place to hang out. Close to bus and "L" stops. Theater, shopping and restaurants all within walking distance.

Room Tip: Rooms facing State have a better view. Ask for a coffee maker. Upper floor rooms have more charact...
See more room tips
  • Stayed: October 2013, traveled with friends
    • Value
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Thank grp_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded December 2, 2013

Dear Grp_10,

Sean and his co-worker are ecstatic after reading the review. What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable as possible and create an one of a kind experience that you can share with your friends and family so they want to stay with us also. We look forward to your return for another unique and exciting stay.

On behalf of the Management and Staff of the Hotel Burnham.....Thank you. We also have complimentary coffee in the lobby every morning from 6am-10am.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

The hotel had a rich historic feel and was located right in the heart of Chicago's Loop. It was conveniently located and all the downtown hotspots were in walking distance. The room I stayed in was a good size, equipped with everything you need and very clean. The staff was great - from check-in to my main man Anthony at the door. Great place to stay if you're in Chicago.

  • Stayed: October 2013, traveled on business
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Thank eldiablo50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded December 2, 2013

Dear Eldiablo50,

We'll let Anthony know that he was one of your highlights.... This will definitely make him happy. What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable as possible and create an one of a kind experience that you can share with your friends and family so they want to stay with us also. We look forward to your return for another unique and exciting stay.

On behalf of the Management and Staff of the Hotel Burnham.....Thank you.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013 via mobile

The Hotel Burnham staff were warm, welcoming and professional from the moment we arrived to when we departed. We arrived early Fri morning and Jean-Luc the concierge at the desk checked us in and arranged for an early check in and upon our going out to explore he provided tips on where to go and the best way to get there. During the entire weekend the staff to include Jean-Luc went above and beyond in making our wonderful. The hotel is well within walking distance to the major attractions to include the Chicago theater, Millennium Park, the Art Institute, Grant Park, Museum Campus, Navy Pier and the Magnificent Mile. Next time we visit we will stay at Hotel Burnham.

Stayed: October 2013
1  Thank Lola2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded December 2, 2013

Dear Lola2012,

Jean Luc is a Charm, we are so excited to have him on board at the Hotel Burnham. What a wonderful review about your stay at the Hotel Burnham a Kimpton Hotel! You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family as comfortable as possible and create an one of a kind experience that you can share with your friends and family so they want to stay with us also. We look forward to your return for another unique and exciting stay.

On behalf of the Management and Staff of the Hotel Burnham.....Thank you.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Alise Chicago - A Staypineapple Hotel

Address: 1 W Washington St, Chicago, IL 60602-1603 (Formerly Hotel Burnham)
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Chicago
#12 Luxury Hotel in Chicago
#15 Romantic Hotel in Chicago
#15 Business Hotel in Chicago
Price Range: $122 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Alise Chicago - A Staypineapple Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
Chosen by Conde Nast Traveler as one of the best hotels in the world, The Alise Chicago is an intimate boutique hotel like no other. Housed in the landmark Reliance Building, now beautifully restored, The Alise provides an authentic, luxurious and historic taste of the Windy City. In the heart of the Chicago Loop, across from Millennium Park, and home of the Atwood Restaurant, The Alise is near Chicago's top destinations and attractions. See the Windy City with the perfect homebase: Staypineapple at The Alise Chicago. ... more   less 
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Also Known As:
Hotel Burnham Kimpton
Hotel Burnham Chicago

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