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“Great experience”

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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #62 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed January 4, 2007

My husband and I had go to Chicago on somewhat short notice ( to take care of a relative's estate). Since it was going to be a stressful trip, I didn't want to have to worry about the quality of the hotel. I found a reasonable price on Travelocity and booked our stay, and we weren't disappointed. We ended up extending our stay and were able to get an even better rate from the front desk than on the Hilton website.

We didn't rent a car, and were able to get around easily (the metro stop is literally outside the hotel, as mentioned in another review). Having a small fridge and a microwave in the room allowed us to keep our food costs down. There's a Jewel/Osco a block away, and a Trader Joe's about two or three blocks away. Plenty of good restaurants in the area, too. The housekeeping staff took good care of our room and were friendly when we wanted to sleep in.

  • Stayed: November 2006, traveled as a couple
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9  Thank BronwynBedient
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,077 - 2,083 of 2,324 reviews

Reviewed January 1, 2007

Had a great stay with our two kids over the week of Christmas. Price was right ($93 through Hilton website), location was great (Nordstrom's for the wife and daughter, ESPNZone for my son and me just around the corner) and the staff was efficient and friendly. There are probably a dozen restaurants withina one block radius.

The exercise room wasn't huge but had three treadmills and some other machines. The pool was very small and overly-chlorinated but the kids loved it just the same.

I would recommend this hotel if you can get a good price on it!

  • Stayed: December 2006, traveled with family
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5  Thank SciGuyMrD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2007

I came home last night from a two night stay at the Hilton Garden Inn. I found a very good price for the New Years Eve weekend at hotels.com. (later a better price of $89.00 per night became available on travelzoo, but I couldn't cancel by original reservation)

The location was perfect. We parked in the attached self park garage - nobody at the front desk mentioned anything about parking validation, but I asked at check-out. It saved $11.00 per day. Make sure you ask!

The room was very clean and spacious with a great view. There is a fridge and microwave which were very nice to have for our leftover meals that turned into a midnight snack. This may seem silly to some, but the I loved the toiletries they provide. Neutrogena products. I like knowing what I am using instead of mystery brands.

The Weber Grill is on the first floor and made for a great lobby bar. We ate breakfast there one morning and were disappointed to see that it was a buffet for $12.00 each. We were hoping we could order steak and eggs. That's okay. The food was good - there was an omlete bar and you could order eggs cooked to your liking if the scrambled ones were not what you wanted.

I appreciated the security at the hotel on New Years Eve. After 10pm you had to provide your room key and a picture ID before getting on the elevator. There were also strict rules regarding noise levels and multiple guests in rooms. We didn't have any issues, but it was nice to know that if it were a problem, something would be done.

This was a perfect location for shopping, dining, drinking and fun. I'll be back!

  • Stayed: December 2006
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9  Thank Lizzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2006

We stayed here for a Bears game and general sightseeing. With the Red line right outside the door, we were able to go everywhere we wanted very easily. The hotel is also located right across from a very nice Jewel food store. Great for sodas or snacks.

Check in was a breeze and the employees very friendly. We had requested a king nonsmoking and a king smoking and both were ready for us. A nice security feature is you must use your room key to use the elevator.

Our room was fairly large, especially for city standards and was spotless with very nice furniture. It also had a microwave and refridgerator along with a coffee pot. We had a view of the Hancock Building and the windows opened slightly for fresh air.

It had a good size bath that was also spotless and nice toiletries including lotion and mouthwash which is not often given. Good water pressure and plenty of hot water.

The beds were comfy and made up with double sheets which is a nice touch. Pillows were okay but of the foam variety and a little hard. Free internet is a nice feature but charges for local phone calls a little cheap in my opinion.

The Weber Grill is located in the hotel and serves a wonderful breakfast buffet with great service.

Overall a great stay and would definitely stay there again. Wonderful location just off Michigan Avenue and a nice clean, friendly atmosphere. What more could you ask for.

  • Stayed: December 2006
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6  Thank travelingsailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2006

Another great stay at the Hilton Garden Inn. This was our 3rd time staying here in two years. We had adjoining rooms with my Mother, Wife and three kids. We paid $89.00 a nite. This rate was through travelzoo. The hotel is in a excellent location. The staff are the friendliest people. I have to say that about everyone we had contact with. You will find that people in Chicago in general are friendly(must be a midwest thing). We also will be returning in March.

  • Stayed: December 2006, traveled with family
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5  Thank keil555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2006

This is our third stay in two years at this hotel. Terrific location and nice sized rooms. Having a microwave and small frig in the room is a definite plus, particularly w/ a wonderful market right across the street for snacks. Not really a nice view from this hotel, but it's a good value and a short walk to Michigan Avenue. My only complaint is w/ the hallway doors. They SLAM shut , and I mean SLAM! You can hear everyone coming and going because they don't think to grab the door. Would definitely stay here again though -- and probably will next Thanksgiving when we go back up to Chicago.

  • Stayed: November 2006, traveled as a couple
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3  Thank FlyCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2006

Five college friends and I had a delightful stay. From the exceptional customer service (front desk, housekeeping, bellmen, etc.) to the large, clean, and comfortable rooms, we found the hotel to be outstanding in every way. From the 23rd floor, the view of the city was fantastic; street-side, the location on Grand and State was great -- just steps away from lively Michigan Ave. and all it has to offer. We were especially impressed at the hotel staff's willingness and abilitiy to honor our request for adjoining rooms -- one with two beds; the other a Murphy suite with a double bed, large sitting area with sofabed, plus a kitchenette. From our previous experience at other hotels we were not optimistic about the likelihood that we'd get what we requested when we made the reservation. But by calling the night before arrival, the front desk staff and housekeeping made sure we got what we asked for. We've stayed at the 5-star Omni on previous trips and found the 3-star Hilton Garden Inn to be superior in every way. We'll be back!

  • Stayed: November 2006, traveled with friends
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9  Thank kap611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Price Range: $81 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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