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“Great Location, Near Mag Mile & Red Line”

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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #58 of 189 Hotels in Chicago
Certificate of Excellence
Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Location, Near Mag Mile & Red Line”
Reviewed October 15, 2013

Our experience at the Hilton Garden Inn was almost flawless. After reading it's proximity to the red line subway and the Mag Mile we booked it, the Front Desk Agent Hans was so very helpful calling us when our room was ready and giving us great breakfast recommendations. Mary's Cafe (a small diner just down Grand Ave past the Mag Mile)

Our room was 1736 and we had a NorthEast View overlooking a neat dome building, Bloomingdale's. The room was spacious, clean and the empty mini fridge was a great bonus for keeping water and snacks in. The free wifi was great and the hotel had 2 good restaurants attached, a PF Changs and Weber Grill. Across the street is a jewel Oscos Market and a starbucks and just one block over is a 7 eleven. It is in a great area and having the subway next door was very helpful to get to the North and South ends of the Loop easily. One day we didn't receive towels but there were brought up right away. The hotel was quiet at night and had a starbucks in the lobby, though we couldn't quite figure out the hours. We loved Chicago and would go back to this hotel again!

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bargoonhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, October 16, 2013
Thank you for taking the time to share your detailed feedback regarding your recent stay experience with us. We love nothing more than when one of our team members is recognized on this site, so you can be sure that Hans will be celebrated! We hope to have the opportunity to welcome you back again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Atlanta, Georgia
1 review
Reviewed October 15, 2013

Well not the most glamorous hotel in all of Chicago, it is neat, clean, friendly, and has more amenities than most hotels in the area, and is the BEST LOCATION! It's the only hotel in River North and the Loop where every room has a refrigerator and microwave (important for long-term guests like me), and where wireless works reliably in the rooms and gym.

  • Stayed October 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank AllieinAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, October 16, 2013
Thank you for taking the time to share your feedback with others on Trip Advisor! There is nothing better than hearing that one of our regular/extended stay guests enjoyed their experience and our hotel offerings. We look forward to welcoming you back again in the very near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

This was an excellent location for our first trip to Chicago. Steps to the train, Grocery and starbucks across the street, walking distance to many tourist attractions. The staff was pleasant, but some were definitely limited in their knowledge about getting around the city ,etc.
Having a fridge and microwave in the room was convenient.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hazel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, October 16, 2013
Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad that you were able to take advantage of our central location to enjoy many of Chicago's best offerings. We will continue to educate our staff on the latest happenings in Chicago so they can better assist going forward. Thank you again for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level Contributor
196 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed October 14, 2013

This hotel is in a great location. We went to Chicago to see a Cubs game at Wrigley Field. We were able to walk downstairs & hop on the El. Getting to the game was a breeze. The Magnificant Mile was only a few blocks away as well. The hotel staff was very friendly & helpful. There were plenty of restaurants nearby.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 1Kare1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, October 16, 2013
Thank you for taking the time to share your feedback regarding your recent stay experience with us. We are glad that you enjoyed our location and the interaction you had with our most valued asset, our team members! We look forward to welcoming you back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fowlerville, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2013 via mobile

Wonderful hotel in the middle of everything. Pleasant staff, great rooms & property! Love Chicago. Cant wait to return! Husband ran his first marathon and woke up to find the race passed right in front of our hotel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melmel63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, October 16, 2013
Thank you for your recent posted comments on Trip Advisor regarding your stay experience with us. It was great hearing that you enjoyed the hotel and our staff members. Congrats to your husband for being part of the great Chicago marathon!
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013 via mobile

The location is really, really close to the red train. The rooms were okay. And clean. The front desk were very good. Weber grill had a good dinner. The Purple Pig was great and a good laugh. Most of all the transit was entertaining:)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, October 8, 2013
Thank you for your recent post n Trip Advisor regarding your stay with us, I will be personally sharing with Amanda the praises you have for her! We are glad that you enjoyed your stay and our central location and look forward to seeing you back here with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malvern, Pennsylvania
Level Contributor
614 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 427 helpful votes
Reviewed October 5, 2013

Really have no complaints with this hotel; however, with the amount of hotel competition in downtown Chicago, I feel that my expectations were just met (not exceeded) during my recent 3 night stay. My southwest corner room was very standard in design; rectangular room with two queen beds. Thank goodness for a nice comfortable chair and ottoman for reading and watching TV. Bed mattress was comfortable, as was climate control. Room lighting was good. Good placement of outlets for phone and tablet charging. Nice having a small refrigerator in the room. The bathroom seemed old in design (e.g., tub, shower curtain, vanity, faucet design); however, toilet appeared upgraded. Being in the city, you may hear noise from the streets below. Get a room as high as possible. The Weber Grill Restaurant is is on the first floor and is very convenient for meals (including breakfast!) and a nightcap. Catty-corner to the southwest is the Rock Bottom Brewery. Michigan Avenue is a very short walk to the east. A Jewel-Osco food store is located on State Street across from the hotel to the west. The underground entrance to the CTA Red Line is located on State across from the hotel. The train to the airport (Blue Line) is located a short walk away at the corner of Lake and State. Both valet and self-parking are available and expensive. Self-park is $42/day; valet is $61/day. The design of the car drop-off/pick-up area at the hotel entrance is frustrating. More than once my car obtained by the valet was parked behind cars checking in. Very frustrating if one is in a hurry. All staff members that I met were professional and pleasant. While I consider my experience to have met expectations (Average), I would consider staying here again if the price was right.

Stayed October 2013, traveled on business
Helpful?
Thank Keystone_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, October 7, 2013
Thank you for taking the time to share your detailed feedback regarding our hotel. The hotel will be undergoing a multi million dollar renovation as the end of this year which will address some of the items you mentioned that needed an upgrade. Our parking entrance is something we are always looking to make more efficient so I will be certain to share your comments with our parking company. Again, thank you for your comments and we hope to have the opportunity to serve you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Property: Hilton Garden Inn Chicago Downtown/Magnificent Mile
Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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