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“This hotel was very nice”

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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #62 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed October 5, 2013

I slept well and comfortably. It is just a few blocks (maybe two) from the Magnificent Mile. Self park is easy, around the corner, same block and you will save a few bucks. There is a small Starbucks in the lobby. Weber Grill restaurant is in the same building.

Stayed: July 2013, traveled with friends
Thank Harold H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded October 8, 2013

Thank you for taking the time to share your feedback regarding your recent stay with us. We are very pleased that you enjoyed your stay here with us and look forward to the opportunity to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,421 - 1,427 of 2,324 reviews

Reviewed October 4, 2013

My husband and I stayed for two days in Chicago and wanted to be able to park the car and head out on foot. The Hilton Garden Inn was just perfect for this! It's walking distance to the Navy Pier, Michigan Ave for shopping and the trolley tour bus stops.

The front desk staff were outstanding! A young lady (Keisha) is a super star! The housekeeping staff did a great job! The hotel management were visible, walking around and interacting with customers. The room was great! I can not think of one negative thing to say about our stay! We would stay there again in a heartbeat!

Room Tip: Probably would want to ask for a higher floor to get a view if that's important to you.
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  • Stayed: September 2013, traveled as a couple
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Thank Jan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded October 7, 2013

Thank you for taking the time to share your feedback regarding your recent stay experience with us! I will be personally following up with Keisha to share your positive comments regarding her. You can be sure she will appreciate hearing that you feel she is a star team member! Again, thank you for taking the time to highlight your stay experience and we look forward to welcoming you back again soon.

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Reviewed October 4, 2013

If you like to walk downtown or take the Train anywhere (Metro entrance in front of the hotel), this is your hotel. Very close to dinning (regular or Fancy), breakfast and Pubs and 2 blocks from Magnificent Mile, is on the very Navy Pier Street also. The hotel has indoor heated pool.

I have an unforgettable stay in this hotel, could definitely stay here again.

Room Tip: THe bed was to soft for me, lay on it before before you unpack.
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  • Stayed: August 2013, traveled on business
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Thank Miguel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded October 7, 2013

Thank you for taking the time to share your feedback regarding our hotel on Trip Advisor. We enjoy hearing your comments and are pleased that we met/exceeded your expectations! It is our hope that we have the opportunity to service you again in the very near future.

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Reviewed October 3, 2013

This is a nice clean hotel with clean rooms and comfortable beds. The location is great - very close to N. Michigan and all the stores and shops. State street is a good walk but not that far. Helpful, pleasant staff. I highly recommend this hotel.

  • Stayed: September 2013, traveled solo
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1  Thank JEmmanuelLasPinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded October 4, 2013

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased that we have lived up to your expectations of service and cleanliness and look forward to welcoming you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

I stayed here for 2 days and the room was nice equipped with fridge and microwave. staff were very nice and helped as much as possible. parking was steep but I guess they all are here. room was clean and seemed newer.

  • Stayed: September 2013, traveled with friends
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Thank Penny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded September 30, 2013

Thank you for taking the time to provide your feedback regarding your recent stay with us. It was great to hear that we met/exceeded your expectations and you feel we provide a quality product and value here in the market! We hope to have the opportunity to serve you again in the very near future.

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Reviewed September 29, 2013

I used to stay in a different hotel but became uphappy with the cleanliness, so I just started staying at this Hilton Garden Inn for business purposes. It is always clean and smells nice, and is in a wonderful location close to everything in River North area. Has internet access, a small fridge and microwave. Two of my main qualifiers for a hotel are also whether there is a good bed and good air conditioning. Both of these exceeded expectations. The bed can be adjusted to your personal settings with a dial and I was extremely happy to find the air will let me get it as cold as I want it. Some hotels don't allow this, so it was definitely a great satisfaction point for me. I will continue staying here. They have a great business area also and I have yet to try out the pool, hot tub and fitness areas, but they look very inviting and I plan to try those out soon. Oh, and I forgot to mention that Weber Grill is downstairs with the entrance right as you get off the elevator. The food is wonderful!

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank tvelji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded October 4, 2013

Thank you for your recent comments regarding your stay experience here with us. Cleanliness is job #1 and we are thrilled to hear that we have lived up to your expectations! Please do try out our pool and fitness areas upon your next visit! Thank you again and we look forward to welcoming you back again soon.

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Reviewed September 28, 2013

Overall experience was good. We had a nice time. The hotel met our expectation. The hotel was clean and provided wonderful service and amenities . Planning and scheduling the trip met our expectation. Parking was expensive and would have liked it if the hotel offered a discount.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded September 30, 2013

Thank you for providing your feedback regarding your recent stay with us. We are most pleased that you enjoyed your stay experience and look forward to the opportunity to welcome you back here again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Price Range: $81 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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