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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Reviews (2,393)
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All reviewsthe weber grillgreat locationnavy pierfridge and microwavewithin walking distancemagnificent milevalet parkingmichigan aveself parkfront desk staffstreet noisewould definitely stay here againcity viewroom was clean and comfortablefew blockseasy accesscorner room
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1,635 - 1,640 of 2,393 reviews
Reviewed March 5, 2013

Have stayed at this particular Hilton GI a couple of times and never been disappointed. The staff is extremely professional, friendly, and helpful. The rooms are nicely appointed, comfortable beds, nice furniture and overall seems to be quite clean. Breakfast at the attached Weber Grille for Diamond members was extremely good as well. I was snowed in for a couple of days and barely left the hotel, which normally would make me a little crazy. But this was not the case.
I look forward to my next trip to Chicago and hope to stay here again as long as rates stay competitive with the Palmer House HIlton and the Silversmith.. My other 2 hotels of choice based on their location to my customers whom I visit.

  • Stayed: February 2013, traveled on business
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1  Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded March 8, 2013

Thank you for taking the time to share your comments on your most recent stay with us. While I apologize for the snow, I guess that is part of our Chicago "charm"! We loving hearing feedback from our repeat guests and hope that next time you travel to Chicago we are your choice in being your home away from home.

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Reviewed March 4, 2013

I looked at a lot of hotels in the Loop and Magnifient Mile areas. Based on reviews and prices, I chose Hilton Garden Inn. It was a great choice for us. Parking is connected to the hotel. Just take the elevator down from the parking area and walk right into the lobby. Parking was a little expensive ($41 for 24 hours), but it is Chicago. I saw a few places a little cheaper, but they were all pretty similar in price.
The subway is right outside the front door. It sure is convenient if you are using the train for any of your travel. We ended up not using it since there was so much within walking distance to us. There were quite a few restaurants within a few bloceks. Lou Malnatis Pizza and PF Changs to name two.
Of course, the Magnificent Mile is only 2-3 blocks away. If you can't find what you want on Michigan Ave, it isn't in Chicago.
Overall, it was a very nice hotel. Good location, nice staff, and large rooms. The hotel felt very modern. A lot of the downtown hotels keep the old feel. The Hilton doesn't. I would definitely consider it when I return to Chicago.

  • Stayed: March 2013, traveled with friends
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1  Thank HoF66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded March 8, 2013

Thank you for taking the time to share your feedback about your recent stay experience here at our hotel. We agree our location rivals any of those in Chicago! The staff truly appreciates hearing your positive comments and we hope to be your home away from home next time Chicago is in your travel plans.

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Reviewed March 3, 2013 via mobile

We stayed one night; check-in simple and quick. Room comfortable and clean. A few blocks to magnificent mile shopping, restaurants nearby and what a variety! Next time will stay longer. Breakfast at hotel restaurant very good; would have been pricy if we hadn't received complimentary. Parking expensive but in line w other downtown hotels.

  • Stayed: March 2013
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1  Thank LacyDayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded March 8, 2013

Thank you for taking the time to share your feedback about your stay here at our hotel. Our location truly helps our guest experience the many offerings Chicago has. We look forward to being your home away from home again as your future travel plans include Chicago.

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Reviewed March 1, 2013 via mobile

Close to the Magnificent Mile in Chicago Fown Town, a nice place to stay which is clean and has very friendly staff. Right next door to Weber's which can be accessed from the hotel. Prices are OK for the value that is offered. It must be close to refurbishing.

Thank krewrov
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded March 8, 2013

Thank you for taking the time to share your feedback about your experience here with us. The staff truly appreciates your feedback about our service level and value of your stay. We look forward to being your home away from home again as your travel needs bring you to Chicago.

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Reviewed February 27, 2013

The location of the Hiton Garden Inn is ideal for our meetings. The onsite facilities are excellent and the service is outstanding and there are endless options for offsite activities nearby. The catering staff is very responsive and quick to react to any needs or modifications.

Room Tip: Higher levels are less suseptible to occasional noise from the street level you always get in downtown Chicago.
  • Stayed: February 2013, traveled on business
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Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark C, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded February 28, 2013

Thank you for entrusting us with your group and business meetings. Our catering and convention services team appreciates your kind words and we look forward to welcoming you back again someday soon! Safe travels.

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