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“Typical Garden Inn”

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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #54 of 187 Hotels in Chicago
Certificate of Excellence
Minneapolis, MN
Level Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Typical Garden Inn”
4 of 5 bubbles Reviewed November 17, 2012 via mobile

I recently stayed at the Garden Inn. The hotel location is good, in the River North area of Chicago. The Red Line subway stop is right next to the hotel. The hotel offers valet parking only.

I had a corner room on the 22nd floor. The view was great! The room was nice. Not spectacular, but for our rate ($180- which sounds high until you look at other Chicago downtown hotels) the room was certainly nice enough! The room was clean and well suited to a business traveler. I found the bed disappointing, especially relative to the bed I recently had at the Four Points by Sheraton located just a few blocks away.

The Weber Grill restaurant is in the lobby and is also where the breakfast was served.

There was nothing I would say would prevent me from recommending the hotel, but nothing that jumped out as a "must stay" either.

Stayed November 2012, traveled on business
Helpful?
1 Thank Jumbo789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,052 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
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  • Dutch first
  • English first
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English first
Kansas City, Missouri
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

I've stayed here a few times and have always had a good experience. The rooms have been clean, well-maintained, and the staff always very friendly. The location is excellent and not even one block to the el. Breakfast at the Weber Grill is good too. If you want a clean room, friendly staff in a good location, this is a good choice.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed November 13, 2012

Great location on Grand Avenue, close to all attractions and downtown shopping. We chose to valet parking so we would have easy in and out parking, but it was 50.00 per day. Our TV didn't work, but my husband was able to fix the cord and got it working. Nice hotel, nothing fancy but satisfied our needs for our Chicago trip.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikinphila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

This is my second time at this hotel and I would definitely come again. Check in was smooth and quick. I asked for a higher, quieter room and got just that as well as being granted a late checkout! :) The corner, city view room was very spacious and the view fantastic. The room was very clean. The bed and pillows comfy. They have the bed dial that's supposed to make it firmer or softer, but I didn't notice a difference. Maybe I didn't work it correctly. Regardless, the bed was comfortable. You couldn't hear any noise from adjacent rooms, but standard hotel noises like room doors clicking shut and running water did wake me up along with standard city noises like sirens in the middle of the night. But I'm a very light sleeper so it is what it is and there really isn't anything you can do about it!! The mini Starbucks cafe at the far end of the Lobby was a bonus since my friend was still sleeping and I could get my morning coffee without stepping out in the cold. Also, the location really is fabulous. Shopping, bars, restaurants, Millennium park, and the train station are all walking distance or a cheap cab ride if you'd rather do that! Last time they had cookies which were delicious and maybe it's at a certain time of day but we missed those this visit!! :( All in all another great stay in the fantastic city of Chicago at a decent price!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NikNak30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Forest, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 9, 2012

Our company had a meeting at the Hilton Garden Inn Chicago Downtown/Magnificent Mile in October. From Sales to the Catering, everyone was outstanding and eager to help us.

We really enjoyed working with Jackie Schuler, the Catering and Conference Service Manager. She was very helpful and flexible with our needs that made our planning and execution of our event a breeze.

Thank you to the entire Hilton Garden Inn Chicago Team! We will definitely keep this for future meetings or training!

Jeannie

Room Tip: Corner suites are large and bright
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeannieC1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north georgia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

My daughter and I stayed for 5 nights at this hotel and couldn't be more pleased with the caring service by all employees. The location was perfect for getting to all the downtown spots and was surrounded by great restaurants, a grocery, and shopping. Starbucks in the lobby and the Weber Grill restaurant on site was top notch. We were especially impressed by the housekeeping staff. My daughter was recovering from surgery and they took care of our every need while there. We even received a special basket of goodies from the front desk and housekeeper, Soumia.
We will definitely return when in Chicago!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthGeorgiaGator1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 8, 2012

Was very happy with this hotel. Rooms were updated, nice lobby, and good staff. The Weber restaurant was jam packed and could not find a spot during dinner time but that was okay.

Would definitely come back.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slinzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Property: Hilton Garden Inn Chicago Downtown/Magnificent Mile
Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#35 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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