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“Outstanding location, great value, wonderful service”

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Hampton Inn & Suites Chicago - Downtown
Ranked #48 of 190 Hotels in Chicago
GreenLeadersBronze level
Arkansas
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Outstanding location, great value, wonderful service”
Reviewed February 23, 2010

I've stayed at this hotel several times since 2008. The location is very convenient to downtown attractions and the Red Line (elevated train). Rooms are always clean and modern. Free wi-fi is a big bonus. Be warned that if you get a room on the north side of the hotel, you may have to listen to traffic from the fire station across the street at all hours of the day/night. Overall: a great experience!

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viloniacubfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonchicago, General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, June 18, 2010
My name is Sally Davis. I am the General Manager of the Hampton Inn and Suites- Chicago River North.

Thank you so much for your kind review back in Feb. 2010. Just to keep you up to date, our renovation is 99% complete. The guestrooms are smart, comfortable, and always a value with the complimentary breakfast and WIFI. In addition to the new rooms and public area, we are in the process of upgrading our WIFI. We are hopeful by the end of the summer to have it all complete. There is no place like Chicago in the summer. If you liked us in the winter - you'll love us in the summer!

Again, I really appreciate you taking the time to share your experience while staying with us!

Safe Travels,

Sally J. Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
La Crosse, Wisconsin
1 review
Reviewed February 8, 2010

Stayed there and loved every minute of it, It was home away from home!...

Stayed May 2009, traveled as a couple
Helpful?
Thank Marvin06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2010

We got to the hotel early in the morning and they let us check in at aronud 9 am. It is a block away from the Grand Train Station (red line), so you can get anywhere from there. The room was so clean and comfortable. The complementary breackfast buffet is really good. The employees have excelent knowledge of the nearby good restaurants. It was a pleasant stay.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suntraveler007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonchicago, General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, June 18, 2010
SunTraveler007-

My name is Sally Davis. I am the General Manager of the Hampton Inn and Suites- Chicago River North.

Thank you so much for your kind review back in Feb. 2010. Just to keep you up to date, our renovation is 99% complete. There is no place like Chicago in the summer! I certainly hope that you have us back on your travel schedule through the summer. The location, as you said, is fantastic for couples and families to get to everything. During the summer months we also have the Navy Pier Trolley pick up one block from the hotel.

Again, I really appreciate you taking the time to share your experience while staying with us!

Safe Travels,

Sally J. Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 1 Contributor
2 reviews
Reviewed January 26, 2010

We stayed at this hotel because we had a bike run the BLT and they were very accomadating as far as where we could store out bikes, very nice and excellent buffet in the morning, We plan on staying there again this year.

Stayed September 2009, traveled as a couple
Helpful?
Thank DiamondgalDianaG4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonchicago, General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, June 18, 2010
Diamondgal-

My name is Sally Davis. I am the General Manager of the Hampton Inn and Suites- Chicago River North.

Thank you so much for your kind review back in Jan. 2010. Just to keep you up to date, our renovation is 99% complete. I look forward to your return to Chicago. I think you will find the new "look" comfortable and relaxing for your next visit.

Again, I really appreciate you taking the time to share your experience while staying with us!

Safe Travels,

Sally J. Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkhart, Indiana
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 29, 2009

The rooms were clean and very nice. The staff was really friendly and were happy to help you with anything you needed.

The only flaw was the hot tub. It was pretty obvious it hadn't been cleaned in a while. There were clumps of hair and body oil swishing around in it. However, I rarely see a hotel that doesn't neglect their hot tub.

Breakfast was wonderful. Lot's of choices. I would stay here again. We never heard a firetruck.

  • Stayed December 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dachshundparent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, Channel Islands
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 6, 2009

Was a bit worried after reading previous reviews that we wouldn't be able to sleep through the noise. We had no problem as we were on the 11th floor at the back of the hotel. Very rarely heard the road noise.

The staff were really helpful at all times. Especially the engineer who I had to call at 7.30 in the morning as I couldnt get the hairdryer to work! Nothing was too much of a problem.

Breakfast was very good and included hot dishes as well as pastries, fruit and yoghurt. The make your own waffles were just to die for! The only letdown was the plastic cutlery and crockery. I'm sure it would have been cheaper and greener to use a dishwasher.
The complimentary hot drinks all day were very handy after a long day at conference.

The pool and spa were warm and clean although the decor left a bit to be desired. A shower in the pool area would have been appreciated. We had to run up to our rooms in wet costumes.

We ordered room service from the trattoria in the hotel and it was lovely, especially the pepperoni pizza.

The location was very convenient for shopping and sightseeing. We only had to take a taxi once the whole week.

Overall a very nice hotel. I would definitely choose it again.

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeySarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tervuren
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 3, 2009

I have now stayed twice in this hotel.

This "luxury" hotels is perfectly located near Michigan Ave as well as subways and offers fine rooms. However: be aware of the fire department nearby and the cooling system on top of the telecom building across the street. One wished the rooms were better armed against the constant noise.

Oh, breakfast is included in the rate but rather poor.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DitiTervuren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chicago - Downtown

Property: Hampton Inn & Suites Chicago - Downtown
Address: 33 West Illinois St, Chicago, IL 60654-4957
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#25 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Official Description (provided by the hotel):
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn

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