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“Chicago North River value”

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Hampton Inn & Suites Chicago - Downtown
Ranked #45 of 189 Hotels in Chicago
GreenLeadersBronze level
Alta Loma, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Chicago North River value”
Reviewed September 7, 2013

The Hampton Inn North River is by far the best value for the North side of Chicago. Great location, close to CTA trains and downtown amenities. We also stayed at the Hilton Garden Inn one block away and paid 30% more with fewer amenities. I wasn't aware of the Park and Save rate, but that was a pleasant surprise at check out.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, September 13, 2013
Thank you so much for taking the time to fill out a review here!

I always look forward to reading the reviews of out guests and then sharing them with our staff. We take great pride in our property and our staff providing a great Experience for you.

I look forward to seeing you in the future!

We take great pride in providing exceptional customer service to accompany a Great Experience. I am glad that the Fire Station did not distrupt you while you were with us as well as you were able to take advantage of our excellent location.

I look forward to seeing you in the future!

All the Best,


Ron Justus
Front Office Manager
Hampton Inn & Suites - Chicago Downtown
Ron.Justus@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,395 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (492)
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English first
New Glarus, United States
1 review
Reviewed September 6, 2013

We went to Chicago for a mini vacation the end of August. We arrived before check-in time, but they held our luggage and car for us and we walked down to Millennium Park. The suite we had was nice and clean with a mini refrigerator and microwave. We were on the 6th floor on the back side and I didn't notice the fire station noise. There were lots of good restaurants close by to walk to. I love having the free breakfast and the selection is always good. All the staff was very helpful.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, September 7, 2013
Thank you so much for taking the time to fill out a review!

We love to hear from each of our guests and recieve feedback. We are always aspiring to provide the best service and Excellent Experience.

I will be sure yo share your comments with the rest of my team and Look forward to seeing you in the future!

All the best,

Ron Justus
Front Office Manager
Hampton Inn & Suites - Chicago Downtown
Ron.Justus@Hilton.com
p:312-832-0330
f:312-832-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
114 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed September 5, 2013

The hotel offers the perfect location in the River North downtown area for tourists. My sister and I stayed for four days in early September and always felt safe in the area. It’s only a block away from the Metro Stop (Grand) with a tremendous variety of restaurants and bars to choose from in the area. Another bonus was the 7-11 on the adjacent corner for snacks, water and beverages. Yes, they have a limited selection of beer, wine and liquor as well.

The hotel is well appointed although they do not have an actual restaurant or bar in the hotel itself. They do however offer a complimentary breakfast each morning downstairs with fruit, juice, coffee, bagels, pastry, cereal, eggs and hash browns. A great start to get the morning going but note that it was very busy each time we stopped. All staff members were pleasant and eager to assist with any questions or requests. The front desk was always staffed and offered great maps and directions.

Our room was a corner suite on the 8th floor which was spacious and very clean. The kitchen, dining table with four chairs, sitting area and separate bed room with two beds offered ample space for us to stretch out and relax at the end of the day. Two separate vanities, one in the bathroom and one in the bedroom was a bonus for two ladies getting ready at the same time each morning. One thing to be aware of it is adjacent to the fire station that was busy during our stay so you can be woken to sirens. It did happen on occasion but the beds were very comfortable and we dozed right back to sleep.

For the location and price point we would certainly consider returning during our next trip to Chicago.

Room Tip: Pay a bit more and get a corner suite. Lots of room and a view! Beware of the Fire Department acro...
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AnnaAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, September 7, 2013
Wow! Thank you so much for all the kind words.

We love to hear from each of our guests, especially ones that have had such a great Experience. We pride ourselves on providing exceptional service to accompany our great location.

We realize the fire station is not in an ideal location and had so glad that this did not disrupt you during your Experience.

I look forward to sharing your comments with my staff as they love to hear from our guests.

Hope to see you again in the near future!

All the best,

Ron Justus
Front Office Manager
Hampton Inn & Suites - Chicago Downtown
Ron.Justus@Hilton.com
p:312-832-0330
f:312-832-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
Reviewed September 4, 2013

Had terrific 3 night stay. Comfortable, central location for us, staff very helpful. Nice complimentary breakfast. Only downside is that it is close to a fire station so was noisy on Our last night (Friday)
Overall would recommend.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Twilli39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, September 7, 2013
I am sorry to hear that you experienced a bit of a noise disturbance from the fire station next door. However, I am glad that is did not interfere with your Experience while you were here.

We realize the fire station can prompt some noise discomfort and do our best to make that the least of your worries.

Hope to be able to see you again in the future!

All the best,

Ron Justus
Front Office Manager
Hampton Inn & Suites - Chicago Downtown
Ron.Justus@Hilton.com
p:312-832-0330
f:312-832-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Racine, Wisconsin
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 4, 2013

Stayed 3 nights at the Hampton Inn & Suites, 33 W Illinois, wonderful experience. Excellent breakfast...scrambled eggs with ham and cheese or plain one morning, scrambled eggs with sausage patties one morning and scrambled eggs or biscuits and gravy the last morning. There was also fresh fruit, bagels, croissants, muffins, oatmeal and coffee or tea. Located 3 blocks west of Michigan Ave and 2 blocks south of the river, it is convenient to many restaurants including the Weber Grill, Smith and Wolenski's, Rock Bottom Brewery, Pizzeria Uno and Due, Fulton Fish House, etc. Room was clean and quiet. Staff is super friendly and accomodating. Look forward to my next visit to this Hampton Inn.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 911ronnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, September 7, 2013
I am so happy to hear that you had such a Great Experience with us!

We pride ourselves on providing exceptional service to go along with our excellent location. So glad to see that you were able to enjoy both. I would have to say our location is hard to beat with all the easy access to many main Chicago Attractions.

I look forward to sharing your review with my staff as they love to hear from our guests after the leave.

Thanky you again and All the best,


Ron Justus
Front Office Manager
Hampton Inn & Suites - Chicago Downtown
Ron.Justus@Hilton.com
p:312-832-0330
f:312-832-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Commerce
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 3, 2013 via mobile

Hampton downtown Chicago offers pleasant rooms, good service, and a substantial free hot breakfast (although skip the scrambled eggs). The staff is unfailingly helpful and friendly. The hotel fronts on a street that is popular with partiers and vehicles with sirens. The front desk supplies earplugs. Get them before you need them. There is a pool...a bit murky, which worried me...the pool area is large and inviting but surrounded by dangerously slippery tile. Even so, I would definitely stay there again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Polly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, September 7, 2013
Thank you so much for taking the time to fill out a review.

We love to hear from as many of our guests as possible after they have left us. I am glad you were able to have a great Experience while with us despite the noise from the outside.

We are located in the "Heart" of Downtown Chicago and it does tend to stay busy even into the nights.

Thank you again for the feedback and look forward to seeing you again in the future!


All the best,

Ron Justus
Front Office Manager
Hampton Inn & Suites - Chicago Downtown
Ron.Justus@Hilton.com
p:312-832-0330
f:312-832-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
8 reviews
Reviewed September 3, 2013

The hotel is in great shape and the staff is very friendly. I found the walls to be incredibly thin - I could hear everything in the surrounding rooms. The location is convenient in the loop. They're almost always booked - good luck getting a room!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clolry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron J, Front Office Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, September 7, 2013
Thank you for taking the time to review our property.

I am glad to see that you enjoyed your Experience with us. I do realize in some hotels if seems to be easier than others to hear other guests and I apologize for the disturbances you faced.

I can definately say that this is not something we consider to be normal at our property.

I look forward to seeing you in the future!

All the best,

Ron Justus
Front Office Manager
Hampton Inn & Suites - Chicago Downtown
Ron.Justus@Hilton.com
p:312-832-0330
f:312-832-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chicago - Downtown

Property: Hampton Inn & Suites Chicago - Downtown
Address: 33 West Illinois St, Chicago, IL 60654-4957
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#25 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Official Description (provided by the hotel):
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn

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