We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hampton Inn & Suites Chicago - Downtown
Nearby Hotels
Sofitel Chicago Magnificent Mile(Chicago)(Great Value!)
$317
$233
Sofitel
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
The Peninsula Chicago(Chicago)
$475
The Peninsula
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Hilton Chicago(Chicago)(Great Value!)
$275
$242
Hilton.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Palmer House A Hilton Hotel(Chicago)(Great Value!)
$211
$187
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$206
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$187
$167
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
La Quinta Inn & Suites Chicago Downtown(Chicago)(Great Value!)
$239
$199
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$604
$376
Booking.com
View Deal
  • Free Wifi
  • Pool
Hotel Versey - Days Inn Chicago(Chicago)(Great Value!)
$159
$144
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
Warwick Allerton-Chicago(Chicago)(Great Value!)
$233
$149
Booking.com
View Deal
  • Restaurant
  • Room Service
Reviews (2,692)
Filter reviews
2,692 results
Traveler rating
1,537
853
209
59
34
Traveler type
Time of year
LanguageAll languages
More languages
1,537
853
209
59
34
Show reviews that mention
All reviewsfire stationfire departmentgreat locationfree breakfastcorner suitebreakfast roomnavy pierhear sirensfresh fruitwithin walking distancelight sleeperhot breakfastchicago downtownhot tubbreakfast stafffront desk staffthe magnificent mile
FilterAll languages
Updating list...
1,595 - 1,600 of 2,692 reviews
Reviewed July 25, 2013 via mobile

The room adjacent to ours was extremely noisy into the wee hours with loud music, banging and voices. Upon complaint to management, it was handled but later there was hallway noise. This happened for two nights and apparently those people left and our stay was pleasant for the remainder. A buffet make your own breakfast is served daily with healthy choices. We found the location in Chicago to be safe and convenient walking distance to attractions. There was no view from the room. Desk staff is extremely helpful for information and procuring taxi service.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Travel2g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael F, Assistant General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this reviewResponded August 4, 2013

Thank you for sharing your experience of your recent visit with us at the Hampton Inn & Suites Chicago Downtown. We greatly appreciate you taking time out from your busy schedule to write us a review.

I am sorry to hear of the disturbances you experienced here with us. We definately take pride in being able to provide a comfortable living atmosphere for each of our guests and glad to hear we were able to take care of your issue for you. We are pleased to hear that our accommodations and location were a match for you and we were able to help your great Experience with us!

We look forward to having you back with us at the Hampton on your next trip to Chicago.


All the best!

Janita Walton
Guest Experience Manager
T: 312-832-0330
E: Janita.Walton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

My son and I were in Chicago July 10 - 16 for a convention and sight seeing. Th Hampton Inn & Suites - Downtown Chicago was a great location to stay. We were within walking distance of the Navy Pier, Millenium Park, Grant Park, and numerous museums and attractions. We only needed to drive to our convention at the Museum of Science and Industry.

The staff including the valets, front desk associates, maids and breakfast workers were wonderful and extremely helpful with all aspects of our stay. We were able to check-in early on arrival and were given a room across from the elevator. I called down to the front desk and asked if we could change to a room away from the elevator. We were quickly reassigned to another room on the same floor and a front desk associate personally delivered our new keys to us on the 12th floor.

The valets helped us to load and unload over a dozen almost 50 pound boxes on numerous occasions. They quickly brought the car around when we requested it.

When we needed suggestions of places to visit and places to eat the front desk was always courteous and helpful. We spoke with one of the associates during breakfast about our tastes in food and she left us a list of places to try under our door while we were out that day.

The help in the breakfast room was also friendly, professional and courteous. The food was well stocked and plentiful. They has a good selection of choices and cleaned the tables quickly and efficiently as people finished their breakfast. My son really liked that they gave us each a box of mints at breakfast every day.

I would highly recommend this hotel to anyone visiting Chicago for pleasure or business. Points of interest and the business district were conveniently located and within walking distance. We felt like our business was truly appreciated and that they enjoyed ensuring that our stay was as pleasant and enjoyable as possible.

Room Tip: We stayed on the top floor on the opposite corner of where the fire station was located. We could hear the sirens but they were not constant and most night were quite quiet.
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael F, Assistant General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this reviewResponded August 4, 2013

Thank you for sharing your experience of your recent visit with us at the Hampton Inn & Suites Chicago Downtown. We greatly appreciate you taking time out from your busy schedule to write us a review.

I am pleased to hear that our accommodations and location were a perfect match for you. I would also like to thank you for the recognition to our staff. My team and I truly put our hearts into this hotel and I hope our culture here has made your stay an exceptional one.

We look forward to having you back with us at the Hampton on your next trip to Chicago.


All the best!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

Very good service, great accommodation for a visit to downtown Chicago - after walking for miles you can then relax in the pool, take a jog on a machine or relaxin the sauna. Enjoy a great breakfast each morning. Coffee available at all hours!!

Room Tip: My daughter chose the room - I was there to hang out with my 10 year old grandson while his mother was at the Veterinary Conference.
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EMS728841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael F, Assistant General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this reviewResponded August 4, 2013

Thank you for sharing your experience of your recent visit with us at the Hampton Inn & Suites Chicago Downtown. We greatly appreciate you taking time out from your busy schedule to write us a review.

I am pleased to hear that our accommodations and location were a perfect match for you. I would also like to thank you for the recognition to our staff. My team and I truly put our hearts into this hotel and I hope our culture here has made your stay an exceptional one.

We look forward to having you back with us at the Hampton on your next trip to Chicago.


All the best!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

We are frequent Chicago visitors and have have stayed in many hotels downtown, including some considered to be very upscale. The Hampton is in a very current and bustling area of the city that is fast filling up with fun restaurants, bars and things to do. No need for a car at all, as everything is within distance of a quick cab ride or a great walk. The room large with two double beds and wonderful bedding, and very clean and fresh. The living space was huge with a large sofa bed, another comfortable chair, desk, chair and a kitchen island. There is a sink, microwave and mini fridge in the living space, making it very suitable for a longer stay. Our ONLY minor "complaint" is that it seems the bathroom was a last minute addition, with a single sink and a crowded toilet/bathtub/shower area in a separate room. We suggest a large mirror rather than artwork near the living space sink as additional "get ready" area to make up for the smaller bathroom. Our major COMPLIMENT is of the staff. Every single staff person encountered, from cleaning and custodial staff to those at the desk was helpful, friendly and highly professional. We have stayed in hotels with concierge services staffed by snobby, not always knowledgeable people, but this desk staff knows everything about the city and will happily recommend places to go, giving directions, offering to find a cab, etc. The hotel also willingly stores luggage both before and post check in so you never have to drag a suitcase through Michigan Ave shopping! A wonderful breakfast is included in a large, windowed room, too!

Room Tip: Ask for an inside room - one side of the hotel is across the street from a large fire station. speaking of the fire station, the firefighters sit outside on summer evenings and serve as extra tour guides!
  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kmn11157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael F, Assistant General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this reviewResponded August 4, 2013

Thank you for sharing your experience of your recent visit with us at the Hampton Inn & Suites Chicago Downtown. We greatly appreciate you taking time out from your busy schedule to write us a review.

I am so happy to hear about your Experience with us! We do pride ourselves on providing exceptional customer service and glad you got to Experience that while with us. Our location is a great location even with the location of the Large Fire Station and strongly feel our service and fun things to do around us make up for it!

We look forward to having you back with us at the Hampton on your next trip to Chicago.


All the best!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

We stayed in a 1-bedroom suite for 3 nights and from the second we walked in we were impressed with this hotel. All of the staff was friendly and helpful. Room, pool, and hallways were very clean. Nice selection for breakfast and lots of staff there to make sure we had everything we needed. Our room was across from firestation but we did not notice it at all while we were sleeping. We walked to most of the attractions we wanted to see since most were under 1.5 miles away. Cabs were plentiful though and staff was more than willing to flag one down when we did need it. I would recommend this hotel to any family thinking of staying downtown.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank catierae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael F, Assistant General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this reviewResponded August 4, 2013

Thank you for sharing your experience of your recent visit with us at the Hampton Inn & Suites Chicago Downtown. We greatly appreciate you taking time out from your busy schedule to write us a review.

I am pleased to hear that our accommodations and location were a perfect match for you. I would also like to thank you for the recognition to our staff. My team and I truly put our hearts into this hotel and I hope our culture here has made your stay an exceptional one.

We look forward to having you back with us at the Hampton on your next trip to Chicago.


All the best!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews