I booked a one-night stay at this property and felt like I received a good service (especially at the front desk and valet parking) and value for the money -- until breakfast.
I have stayed at numerous Hampton Inns over the years and this was, by far, the worst breakfast offering I have had. Despite a high volume of guests dining when I dined, the kitchen staff still managed to find a way to serve cold eggs and cold fried potatoes. The heating sources for the chafing dishes were not lit or burned out. Coffee urns were nearly empty and went unattended while I dined so I had to make coffee in the room before departure. And I saw the attendant dump hot water into the oatmeal to restore some liquidity - how about making a new batch?
The location is good - except for the firehouse right across Dearborn and the accompanying sirens all night. I will likely find another property next time.
- Official Description (provided by the hotel):
- Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more less
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- Also Known As:
- Hampton Inn And Suites Chicago - Downtown
- Hampton Inn & Suites Chicago - Downtown Hotel Chicago
- Hampton Inn Chicago Downtown
- Chicago Hampton Inn