The hotel itself is great - very friendly check-in staff, great central location, nice rooms, good breakfast. I've stayed in downtown Chicago probably 30 nights in the last 5 years, and stayed at this hotel for 3 nights this week.
The hotel is literally across the street from the fire station - very loud (which is not the hotel staff's fault) when they leave the station in their trucks, which was probably 4 times during the hours I was in my room (early morning, before 8am and late evening, after 9pm, over 3 nights/4 days). And for my room - room 423 - there was a ton of noise above me. And only in the middle of the night - 11pm-1am. It sounded like someone was vacuuming or rolling a chair across a hardwood floor.
See pic below for the ear plugs the hotel offers you (a good idea, but a bad sign if you want a quiet's night sleep).
I don't blame the hotel for their location - just wanted you to know before you book. When I checked out, the front desk person said "how was your stay?" and I shared "the noisiest hotel I've ever stayed at" and he just looked at me and said "oh, sorry - well thanks for staying with us".
- Official Description (provided by the hotel):
- Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more less
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- Also Known As:
- Hampton Inn And Suites Chicago - Downtown
- Hampton Inn & Suites Chicago - Downtown Hotel Chicago
- Hampton Inn Chicago Downtown
- Chicago Hampton Inn