Check in was bad, the lady who checked us in said 2 words, how about a smile? how about saying you're welcome when I said thank you instead of uh huh.
We got our keys and headed to our room which was quite large, however there were several stains on the floor, in one spot the carpet had been ripped and glued back down.
A few spots on the walls had been patched and painted over.
There were windows that opened, however we needed to close them to try not to hear the subway that passed every few minutes (we could see the trains from our room).
The bathroom seemed like it had recently been redone, however the toilet paper holder seemed to be about 50 years old, it was filthy looking.
Housekeeping never came to our room, to be fair we had the do not disturb sign up first thing in the morning, however it was taken down for the rest of the day.
Normally we'd call the front desk to ask that our room be refreshed, but the disinterest shown upon check in made us not.
Also below our window was the parking lot for the club run by the hotel, even with the windows closed, at closing time we could hear all kinds of yelling and screaming, and cars squealing their tires.
We got the room on hotwire, it was billed as a three star, it should be downgraded, I think two stars is generous.
I wouldn't return.
- Official Description (provided by the hotel):
- Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more less
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