We purchased tickets ahead of time and confirmed the time and final price of the tour via phone a couple days ahead of time. When we got there they made everybody give them their credit cards to "hold" and charged everyone an extra $20 for "taxes and fees" that were not mentioned online. They tell you about a $3 tire insurance fee and give you the option to
buy it but then convince you it NEVER happens. Well, I got a flat tire on the tour and had to pay $35 for the tire.
ALso, We bought two tickets on Groupon,but only one of it could used per visit. So paid another full price about $78.
The worst Segway tour in my life. Please see the rank on Tripadvisor and choose another company.
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