Had a Living Social coupon but had to pay "taxes" when we got there. Refused to pay for the tire insurance but they wanted a credit card to "hold" anyway. Poor instruction. And to call this a tour is a totally scam. Rode down to Buckingham Fountain and then just stayed there for 30 minutes. Our guide knew very little about the city and what he told is about it was wrong (FYI: The Buckingham Fountain is NOT named after the same family who built Buckingham Palace in England.) Stopped briefly on the way back so he could beg for tips when we returned. Very unprofessionally run. I've been telling everyone I know to choose another company.