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Traveler rating
765
478
130
34
23
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All reviews great location river north the breakfast area free breakfast breakfast staff hot tub within walking distance sofa bed house of blues yogurt front desk staff navy pier self parking sitting area high floor would definitely stay here again few blocks
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Reviewed 3 weeks ago

I'm only doing this survey so that the woman that works in the continental breakfast area (don't know her name) can get a shout out. She is so friendly, welcoming, and kind. Your top employee! Promote that woman!!

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bethcooper10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFDSupervisor, Manager at SpringHill Suites Chicago Downtown/River North, responded to this reviewResponded 3 weeks ago

Thank you bethcooper10,

Our wonderful breakfast staff is delighted to hear such great feedback!! We hope to see you again soon and if you have any additional feedback please let us know!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Good stuff. Reasonable downtown Chicago rates. Amazing location. Walk to all of it ! And a half of block from JoJo’s Milk Bar. Wow! Three blocks from double decker bus pick up location if you are touristing. Things to do morning noon and night and all within walking or taxi/Uber. Surprised how great the taxis were and quicker than Uber in Chicago.

Date of stay: August 2019
Trip type: Traveled with family
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFDSupervisor, Manager at SpringHill Suites Chicago Downtown/River North, responded to this reviewResponded 3 weeks ago

Thank you Susan K!

Our location is one of the fantastic things our property has to offer! Everything is close and convenient for all of your Chicago needs. Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

I can't say anything negative about this hotel.The location was good, the rooms were spotless and I have not encountered a hotel staff as friendly. Every person we came into contact from the kitchen help, housekeeping and front desk were nothing but polite, friendly and very helpful.

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank dude369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFDSupervisor, Manager at SpringHill Suites Chicago Downtown/River North, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and review! We appreciate the great comments you provided and we hope to see you again soon! Thank you again!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2019 via mobile

We stayed there for two days. I give it 3 1/2 stars.

The pros:
1. The room was clean, equipped with microwave, small frig, and coffee maker (which we didn’t use.)
2. The desk clerk with the stylish cornrows was very friendly and professional, the lounge was nice and so was the bartender. Their names have left me. I apologize.
3. GReat location for restaurants, clubs, and entertainment.
4. It was nice having a couch to stretch out on.

The cons:
1. The building is poorly insulated. We heard cars, ambulances, and motorcycles as if the window was open.
2. There was only one night stand.
3. Not enough electrical outlets.
4. The bed had a thick elevated mattress making it difficult to climb in for a accessible room. (I’m physically challenged and 5 foot 3 inches tall.)

Date of stay: August 2019
Trip type: Traveled as a couple
Thank Writethought
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFDSupervisor, Manager at SpringHill Suites Chicago Downtown/River North, responded to this reviewResponded 4 weeks ago

Thank you Writethought! We appreciate the detailed feedback you provided and hope you come back to visit soon. If you would like to speak about your stay more please contact us. Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2019

Enjoyed my stay and would stay there again. Large room and really enjoyed having a separate sitting area. Well suited to business travelers. Breakfast was good. Easy access(generally walking distance) to nearby restaurants and entertainment.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFDSupervisor, Manager at SpringHill Suites Chicago Downtown/River North, responded to this reviewResponded August 8, 2019

Thank you Debra C! We appreciate the great response and feedback you provided. We hope to see you again soon! Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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