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SpringHill Suites Chicago Downtown/River North
Ranked #43 of 192 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 12, 2008

I booked the trip through the Entertainment Book. There really wasn't a problem with the hotel. It was simply preferences. The staff was very accomedating. Two rooms were booked. The rooms were on separate floors. We requested that the rooms be on the same floor, connecting preferably. The rooms we were given were next to each other. The hotel offers a complimentary breakfast as well as tea and coffee throughout the day. Very nice feature. I am not a breakfast person but my travel companions are and enjoyed this feature.

The hotel is new so the rooms were very clean. However I like to relax by taking a bath. The rooms only had showers. I was rather disappointed. The hotel did not have ice machines, instead they had bags of ice in there "market place" that guests could take. The problem with this is that the bag frozen into a huge ice cube that did not fit into the ice bucket and certainly was not able to be placed into glasses.

The decor of the rooms looked as if they were decorated by Ikea. I expected a more refined look from a Marriot hotel.

  • Stayed: July 2008, traveled with friends
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Thank punkgirl107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 7, 2008

It's understandable to be apprehensive about staying in a brand new hotel, wondering if all the 'glitches' will be a problem.
From the time of our arrival on July 2nd till our departure on July 6th it was a tremendous experience.
The front desk is exceptional. A week before our arrival I had to make arrangements to pick up a birthday cake, they-the front desk-were able to give me three bakeries within one block of the hotel. By the way, the cake was tremendous. They were so very courteous and helpful throughout our entire stay.
The hospitality did not stop at the front desk, the personnel manning the valet, the housekeeping staff, and the people working the breakfast service, all top notch.
Wonderful location, close to great restarurants, public transportation, and all the things you'd like to do while visiting Chicago.
Our room was great! Wonderful beds, flat screen TV, small fridge, internet access, and quiet!
I would definitely make this my preference for any future stays in Chicago.

  • Stayed: July 2008, traveled with family
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1  Thank Dede53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2008

  • Stayed: June 2008, traveled with family
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1  Thank Dad_in_Wisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2008

  • Stayed: June 2007, traveled with family
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2  Thank chocolatecookie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaMasters-GSM, Manager at SpringHill Suites Chicago Downtown/River North, responded to this reviewResponded October 1, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2008

  • Stayed: June 2008, traveled with family
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3  Thank kmg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2008

  • Stayed: June 2008, traveled with family
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3  Thank TFack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2008

  • Stayed: May 2008, traveled as a couple
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2  Thank Dnicoletto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Chicago Downtown/River North

Address: 410 N Dearborn St, Chicago, IL 60654-3941
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Green Hotel in Chicago
#35 Family Hotel in Chicago
#41 Romantic Hotel in Chicago
#43 Business Hotel in Chicago
Price Range: $124 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SpringHill Suites Chicago Downtown/River North 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
The newly-renovated SpringHill Suites Chicago River North is located just north of the Loop in the city's trendiest neighborhood. Surrounded by the highest concentration of restaurants and bars in downtown Chicago, our Chicago River North hotel is a top choice for travelers. Guests love being within walking distance to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Our newly renovated guest rooms feature brand new mattresses, all-new plush bedding, stylish new sofa-sleeper, a refrigerator, microwave, and complimentary high-speed Internet Access. Start your day with a complimentary continental breakfast, and cap off the evening with dinner and drinks downstairs at Hub 51 by Lettuce Entertain You. For a more convenient stop, hit the brand new Holloway's Bar, located in the lobby. Keep up with workout routines in our 24 hour fitness center or relax with a dip in our top-floor, indoor pool & hot tub. Get the most out of your next stay with full-service amenities like self/valet parking, room service, and high-floor suites when you stay at the SpringHill Suites Chicago River North. ... more   less 
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Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago

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