I stayed for 2 nights with a friend who travels to Chicago regularly and stays here every time. The location is very convenient for downtown, just a few minutes from 2 of the CTA train stations, the Loop, and the Magnificent Mile. The hotel was clean and comfortable, and the staff were helpful and courteous.
There's an average size pool on the top floor which gives great views of the city.
There were a couple of minor issues with my checking in -- my friend had added my name to the reservation, but when I got there (first) they couldn't find it, and they also charged both mine and my friends credit cards, but quickly took it off when I called them. Also we had requested 2 beds but the room had 1 queen and a pull out sofa.
My friend raised the issues with the manager and got an apology and explanation. This didn't detract from overall impression of the hotel and I would definitely stay there again.More