The room was very nice & spacious, but quite noisy if you're at the back of the hotel where there are some popular late night spots hopping on weekends. There are elevator problems - only two elevators on each side meant long lines & lots of stair walking. Management sent an email after the fact stating elevators were malfunctioning that week, but staff had told us they were always like that during the day. Hotel was clearly understaffed over Easter weekend (stayed Thursday thru Wednesday). Two women at the front desk seemed to do everything at the hotel - operator, front desk check-in, concierge, etc. so lines were always long. I will say those women were always incredibly friendly, calming & helpful. There are no ice machines - you have to go down to the front desk area to get bags of ice - not an easy task when you have to wait in line for elevator use. Sink had no water pressure - staff said it was intentional to save water. The location is prime & the neighborhood safe. I might give it one more try if I find a really good rate.
- Official Description (provided by the hotel):
- The newly-renovated SpringHill Suites Chicago River North is located just north of the Loop in the city's trendiest neighborhood. Surrounded by the highest concentration of restaurants and bars in downtown Chicago, our Chicago River North hotel is a top choice for travelers. Guests love being within walking distance to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Our newly renovated guest rooms feature brand new mattresses, all-new plush bedding, stylish new sofa-sleeper, a refrigerator, microwave, and complimentary high-speed Internet Access. Start your day with a complimentary continental breakfast, and cap off the evening with dinner and drinks downstairs at Hub 51 by Lettuce Entertain You. For a more convenient stop, hit the brand new Holloway's Bar, located in the lobby. Keep up with workout routines in our 24 hour fitness center or relax with a dip in our top-floor, indoor pool & hot tub. Get the most out of your next stay with full-service amenities like self/valet parking, room service, and high-floor suites when you stay at the SpringHill Suites Chicago River North. ... more less
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- Also Known As:
- Springhill Suites Chicago Downtown / River North Hotel Chicago