The Pros: We were impressed by the live show .Much improved! Great music, a timely message, a variety of animals all of which look healthy and happy, a large screen projecting closeups of the show. The staff all were helpful and friendly.. Exhibits varied and explained in detail. The addition of one healthy option restaurant. Availability of purchasing tickets on line to avoid the lines a MUST! LOVED OUR DAY THERE!!
The Cons: The website for the Shedd does not adequately explain the ticket options, contains confusing directions to the Shedd and parking, does not alert you to events (like the half marathon on July 20) that shuts down access roads to the Museum Campus and necessitates delayed museum openings ), is overloaded at peak times and logs you off when trying to purchase tickets (late night early morning best times to try), the signage to the parking garage, in the garage and then to the Shedd from the parking garage is unclear. Why not have shuttle buses or someone posted near the garages for questions? (We parked in the underground structure north of Soldiers' Field.)Too many junk food places on the museum campus.
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