We had three nights here as part of our big gay honeymoon road trip across the States. It’s a fabulous hotel with fabulous staff and fabulous rooms… both the ones we were given!
Our first room was a huge corner room… spectacular views and all mod cons. However… within minutes of settling in we realised we could hear every word being spoken in the next room… and presumably they would hear every word and sound coming from ours, not good for a honeymoon! A bit of detective work revealed small gap in the dividing wall by the window. A call down to reception brought hotel security up to see us. After we explained that the noise from next door was not because of some wild party going on but because there was a hole in the wall they could not be more apologetic. The upshot was we were upgraded to a suite on an upper floor… “RESULT” as they say!
See our video for more details
The hotel couldn’t have been more apologetic and took the trouble to email us on our return home to thank us for letting them know about the problem and to tell us they had now had the builders in and fixed it! (nor could they understand why no one else had complained before). Of all the hotels we stayed in on our road trip, this was one of the top 3 and Chicago was our favourite city.
- Official Description (provided by the hotel):
- dana hotel and spa is located in downtown Chicago's River North neighborhood, known for hosting the Magnificent Mile, one of the hottest shopping streets in the US as well as some of the best restaurants, fantastic theater and exciting nightlife. This luxury boutique hotel and spa evokes a vibe that isn't about seeing and being seen - only about living in the moment. At dana hotel and spa, giving is our pleasure, and it's this fundamental yet profound principle that we practice daily. dana has been designed for living; a boutique hotel and spa in Chicago that offers an artful juxtaposition that balances the beauty of natural elements with state-of-the-art technologies, making our guestrooms and suites ideal for your lifestyle. Natural, sustainable woods, warm earth tones, and flawless details create dana, one of the most unique hotels Chicago has to offer. dana. Come as you are. ... more less
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- Also Known As:
- Dana Hotel Chicago