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“Cool, modern hotel”
4 of 5 bubbles Review of dana hotel and spa

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dana hotel and spa
Ranked #52 of 187 Hotels in Chicago
Certificate of Excellence
Chicago, Illinois
Level Contributor
81 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Cool, modern hotel”
4 of 5 bubbles Reviewed June 1, 2009

Had a great long weekend stay here. The rooms are modern and spacious, complete with hardwood floors—a nice alternative to grungy hotel carpet. But beware, they’re a bit slippery! And I wish they’d done the entire room in hardwoods; there’s carpet surrounding the bed. Speaking of the bed, it’s quite possibly the most comfortable that I’ve ever slept in. There’s also FREE wi-fi in the room, which is a big plus in my book. Didn’t partake of the mini-bar but was pleasantly surprised to see how reasonable the prices were.

Noise was a bit of an issue; our room was on the 8th floor, corner of Erie and State, and we heard quite a bit of street noise especially at night (or the occasional 3:30 a.m. brawl…). The only other complaint is the annoying elevator security system which was slightly tempermental.

Our stay included a free continental breakfast which was pretty typical – bagels, croissants, scones, cereal, fruit and yogurt. Loads of Starbucks nearby, too.

Checked out the Vertigo Sky Lounge on the Friday night that we were there, before heading elsewhere. The view is great – perfect for a nice spring/summer night. It’s a bit to “scene-y” for my taste, especially with the silly velvet rope at the entrance. Don’t think that’s necessary although there was a line to get in around 11 p.m. Drinks are pretty reasonably-priced, though, in my opinion.

Location really can’t be beat for checking out the city.

  • Stayed May 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beantown_illini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Detroit
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 22, 2009

Beautiful hotel coupled with unprofessional and inattentive staff equals pretty vacant experience. We stayed in the standard room which still afforded ceiling to floor glass windows, beautiful glass showers, and city views in this newer high rise hotel in downtown Chicago. Really the only negative was the unprofessional staff. Several times during the stay there was no hot water. Apparently they were having a hot water problem and the engineering staff had no clue what they were doing. He came into the room, tested out the shower and said, "you're right there is no hot water and I have no idea why but it should be fixed in a few hours." The manager who sounded like he was in his 20s, very inarticulate and unhelpful promised a discount for a future stay which never came into fruition. A frustrating experience not having hot water, not being able to shower at your convenience, showering in different hotel rooms and empty promises from unprofessional, incompetent, juvenile staff put a damper on what could have been a perfect experience. Additionally, skip the mediocre over-priced food in their restaurant and room service.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thoughtcrime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, CA
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed May 20, 2009

Dana Hotel and Spa is very new and is oriented to tech-savvy people who like industrial chic design. The service is great. A good continental breakfast of fresh food is provided. As for the room, the flat screen TV, iPod dock, showerhead on the ceiling and especially the floor-to-ceiling windows are fun. The bed was a bit soft and I didn't like the exposed concrete walls and minimal lighting but these are matters of taste. Also there was traffic noise (on the 17th floor) and from the elevator which our room was near. A glass wall with just a curtain separates the bathroom/shower and the room. The staff leaves the curtain open and also raises the window shades when they make up the room so you have to remember to pull it closed when you return and use the bathroom. We stayed 4 days and I never figured out the TV menu or the elevator security system. Also, oddly, the free wireless internet had some problem with Yahoo - I was never able to check my email although most other websites worked fine. The location was great, I like the rooftop bar, and the 4th night free deal made it a good value since we were staying 4 nights. But I probably will choose more conventional lodging if I'm back in Chicago.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hello2World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sarah_klein
1 review
5 of 5 bubbles Reviewed May 19, 2009

The location is right off the mag mile where there are lots of restaurants and bars for night life. The valet met us as the cab pulled up. The staff was all friendly-particularly the bellhops. We had a corner room and it rocked!! Very clean and the housekeeping was easily accessible for extra towels, etc. The consierge desk was extra helpful as we were trying to find a bar to play the Brewers/Cardinals game (not hard in Cubs town!). The only downfall was slow service at the bar. Breakfast service was prompt and friendly and it was nice to have a complimentary breakfast included in the stay. We didn't get room service but used the in room fridge and it was more than reasonable compared to other hotels in Chicago. We booked the 3 nights so we saved 25%. We have stayed at the Drake and Hard Rock (worst hotel stay in the city I've had) in the past, and while the view of the Drake over Lake Michigan was spectacular, the room at the Dana was much cleaner and newer and the valet staff had much more urgency at the Dana. This is an ideal hotel also if you are using public transportation around the city. Only 2 blocks from the redline which gets you all over the main stops in the city-or to jump onto other lines to get into the neighborhoods. We will for sure visit the Dana again soon.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah_klein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 13, 2009

We stayed at the Dana Hotel and Spa for 4 nights and had a great time. It's location is perfect for travel from the airport via the subway/El, and we walked to shopping, restaurants, bars, and tourist spots from there. The rooms are very modern and stylish, with a few design issues that might make some people uncomfortable. Our room had great ceiling to floor windows with sun shade panels and blackout panels behind those. Because each shade is a panel, you do have some space between each one, which allowed light to come through. If you need a completely dark room to sleep, you might have an issue. We heard some noise on Saturday night, and our room was right in front of the elevators, so we sometimes heard people getting on and off, but nothing was too disturbing.

As far as the "famous" glass shower window, there is plenty of privacy with the curtain drawn. However, if someone uses the bathroom in the middle of the night, the light illuminates the rest of the bedroom. Perhaps a blackout shade there would be more appropriate. The shower enclosure only has small a glass wall, and the bathroom floor can get a bit wet as a result. The bed was very comfy. We really enjoyed the mini-bar selections and wine selections, and all had reasonable prices.

We went up to the Vertigo Lounge for a little bit, and while we aren't clubby people, it had a good vibe and was very busy. The view is awesome, and there is a nice outdoor area.

We enjoyed our stay and would certainly return to this hotel.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyJulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
77 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 bubbles Reviewed May 4, 2009

A friend and I just finished a stay at the Dana and loved it! The location on State Street was ideal --- easy walk to Michigan Avenue, Lincoln Park, Gold Coast area, etc. Tons of restaurants, shopping, and bars within minutes on foot.

Decor is sleek and contemporary, loved the fun shower that looks into the room (with a curtain), beds were incredibly comfortable with great sheets, wireless internet was reliable, and everything was pretty tasteful. The hotel's club has fantastic views, even if the staff's outfits were pretty trashy, and overall service was great. I'd say the staff is relatively young and inexperienced by Four Seasons standards, but they were efficient and helpful when needed. We didn't eat at the restaurant, but it was gorgeous.

The only downsides for us were the poor sound insulation between rooms and the hallway, room a/c that never seemed to get cold enough, and having to take the elevator + stairs or 2 separate elevators each time you go from the room to street level (lobby is on the second floor).

Overall I thought it was a fun, stylish, well-located property and an excellent value. We'd stay again without hesitation.

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lagunadallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 28, 2009

We just finished a 2 night stay at the Dana in their Corner King room. From the second we walked in to the time we left, this hotel exceeded all of our expectations. The staff is fantastic and friendly, the hotel is swanky yet comfortable, and the location is second to none. We can't say enough good things about this hotel and our experience here during our 1st Wedding Anniversary. We even called within the first few hours and recommended it to our friends who are planning their trip to Chicago. The choice to stay at the Dana was somewhat by luck, but the next time it will be due to the experience.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iceboxboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about dana hotel and spa

Property: dana hotel and spa
Address: 660 North State Street, Chicago, IL 60654-3830
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#18 Spa Hotel in Chicago
#24 Business Hotel in Chicago
#32 Luxury Hotel in Chicago
#32 Romantic Hotel in Chicago
#45 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — dana hotel and spa 4*
Number of rooms: 216
Official Description (provided by the hotel):
dana hotel and spa is located in downtown Chicago's River North neighborhood, known for hosting the Magnificent Mile, one of the hottest shopping streets in the US as well as some of the best restaurants, fantastic theater and exciting nightlife. This luxury boutique hotel and spa evokes a vibe that isn't about seeing and being seen - only about living in the moment. At dana hotel and spa, giving is our pleasure, and it's this fundamental yet profound principle that we practice daily. dana has been designed for living; a boutique hotel and spa in Chicago that offers an artful juxtaposition that balances the beauty of natural elements with state-of-the-art technologies, making our guestrooms and suites ideal for your lifestyle. Natural, sustainable woods, warm earth tones, and flawless details create dana, one of the most unique hotels Chicago has to offer. dana. Come as you are. ... more   less 
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Also Known As:
Dana Hotel Chicago

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