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“Fair at Best”

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Unique Suites Hotel
Ranked #2 of 2 Hotels in Charleston
Chicago, Illinois
1 review
“Fair at Best”
Reviewed January 23, 2013

My food was cold and overcooked. I tried everyones food at the table and all were extremly tasteless. If the brickhouse is striving for a steak or chop house they have fallen far below our expectations. Also food is way overpriced for what is being served.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank George R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    19
    23
    6
    5
    5
See reviews for
22
7
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15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
charleston,illinois
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 16, 2013

My wife and I just ate at the newly opened Brickhouse Grill in the newly renovated Unique Suites and Hotel in Charleston, Illinois. Tonight, January 16th was the opening of the restaurant. The restaurant had a nice soft grey interior with mood lighting and a fireplace in the center of the restaurant. My wife had the grilled chicken and steamed brocolli. The brocolli was excellent with a little crunch to it. The chicken was excellent. I had a chef salad that could serve two. The wait staff was extremely knowledgable for an opening night. The tea seemed to be brewed as it didn't have that instant tea gritty taste. It seems to be a nice place to relax and eat a nice quality meal. We'll be back.

  • Stayed January 2013, traveled as a couple
    • Value
    • Service
Helpful?
1 Thank Pheenom38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pine Bluff, Arkansas
1 review
Reviewed November 27, 2012

Being from Charleston, I have had a chance to witness various attempts to revitalize this property during return visits. This is by far the best one yet. New owners and staff have done an excellent job of rejuvenating an older hotel. All staff was friendly and willing to help in any way.All public areas looked nice and freshly redone. Restaurant was not open yet, but if what I saw was any indication I am sure it will be a great addition to Charleston.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 10, 2012

Wow, very nice for the money. New, clean nicely decorated. Includes breakfast. Wonderful ehat they did to this old motel. Would have never imagined it possible. They just need softer pillows, but everything else was great.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ejavier6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheaton, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2012

Located in the smaller town of Charleston - what a great addition to the town! Other than a Days Inn and down the street a strech in Mattoon, there was little choice for overnight visits to our daughter at Eastern Illinois Universitiy. It is an older motel that has been rehabbed - and then some! We stayed in an Executive King suite, and it was quite nice. To start with - very clean - which is one of my sticking points in starying somewhere!! It is not a "suite" , as in a 2 room suite, but it did have all the amenities you would get in a suite nicely arranged in a cozy smaller room - flat screen, fridge/freezer, microwave, granite counter, etc. The sink/vanity is outside the bathroom/shower area, and a great shower (never ran out of hot water! :) Since the walls of the motel are original, they are thick - and soundproof!! They were sold out the nights we were there due to family weekend at EIU, and we did not hear a single peep the entire time! The bedding was soooo soft and comfortable!! Wonderful lobby, sat outside each night by the firepit (which is near a really nice pool area)with beer we bought at the front desk, a breakfest bar w/ scrambled eggs, biscuits and gravy, waffles, bagels, etc. With this in town, we am looking forward to returning to visit our daughter very soon in the future!!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feline208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan, Illinois
Level Contributor
144 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed July 27, 2012

Updated executive queen looks narrow but is not crowded and was comfortably clean. Well organized desk, TV, microwave, fridge, coffee unit. Bathroom is small, accompanied by large, open vanity sink area, with energy efficient faucets that took a while to get hot water. Room could use a portable luggage rack, though an upper shelf in hanger, ironing board area is available. Outdoor pool is very welcoming, away from the street. Free breakfast had several hot items, a couple of cuts above regular continental fare offered elsewhere. Parking was plentiful right outside your door. Discounted rate was good value compared to those hotels closer to the interstate.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roadtripmajik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 10, 2012

Renovated rooms are great. Lobby and pool are great. I stayed for 2 weeks. Due to my schedule, I was unable to get maid service during week 3, but the front desk exchanged towels and provided shampoo, etc. The only strange thing was that they allow townies to use the pool. I tried to relax out there on a Sunday afternoon, and the pool was very noisy with locals. Also, went for breakfast one day at 6am (opening time) and the employee was just arriving. Really, make your laundry free. It costs you almost nothing, and it would be an appreciated perk.

Room Tip: Ask for a remodeled room!!!
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IowaTraveler20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Unique Suites Hotel, responded to this review, July 12, 2012
Thank you for staying with Unique Suites Hotel. It was our pleasure to be of service and we appreciate your feedback. We are continually evaluating and updating our guest services to meet your needs throughout your visit. In addition to our new breakfast room featuring hot and cold entrees, we are adapting our housekeeping schedule to meet the needs of guests requiring service later in the day. Thank you again for your patronage and comments.

Respectfully,



David Kirsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Unique Suites Hotel

Property: Unique Suites Hotel
Address: 920 W Lincoln Ave, Charleston, IL 61920-2427 (Formerly Worthington Inn)
Location: United States > Illinois > Charleston
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Unique Suites Hotel 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Unique Suites Hotel Is Now Charleston's Premier Lodging Choice Having Undergone A Million Dollar Renovation During The Fall & Winter Of 2011. Our Executive Rooms Feature Pillow Top Beds, 32” Flat Screen TV, Refrigerator, Microwave, Coffee Maker & Ironing Station. Complimentary Amenities Including High Speed WIFI, Local & Long Distance Telephone Calls, Cable Television, Continental Breakfast, Local Newspapers, Fitness Center & Seasonal Outdoor Heated Pool. Pet Friendly, Guest Laundry & Vending. Exquisitely Appointed Banquet & Meeting Rooms (Banquet Seating for 300+). Locally Owned, Unique Suites Hotel Offers Style, Comfort & Service. A Full Service Restaurant Is Currently Under Construction Within The Hotel. ... more   less 
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Also Known As:
Unique Hotel Charleston
Worthington Hotel Charleston

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