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“An OK but noisy stay”

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Days Inn Charleston
Ranked #1 of 2 Hotels in Charleston
Certificate of Excellence
Reviewed July 5, 2012

I read the other reviews here prior to booking, which was the deciding factor of staying here and not at the competition 10 miles away in Mattoon. However, the 5-star ratings seem to be optimistic, or I got the one bad room.

Cleanliness was good and front desk service was more than acceptable.

Issues:
- one of the noisiest in-room air conditioners I've ever encountered. Roared, rattled and banged. Must have been 60 decibels at times. And the entire plastic case came off in my hands when I was trying to see if I could somewhat silence the stupid thing by shifting it slightly.
- pillows were floppy and almost as flat as a pancake. Luckily, I had extra space in my suitcase, and had brought my own.

I can't quibble with the price, cleanliness or other factors, but the property needs to pay some attention to these issues. A hotel/motel is not much at all if it doesn't provide a quality sleep.

Odd: no ramp for either a rolling suitcase or wheelchair near the lobby (it's at least 25 feet away). One other strangeness: there was a desktop air filter unit continually in use and sitting in the relative darkness in the hall across from the lobby. I almost killed myself once avoiding tripping over it.

Note that the iron / ironing board is not kept in the room (as there's no place to keep them), but need to be requested from the front desk.

Would have been a solid 4 if I didn't encounter the "anti-sleep" issues and the hallway obstacle course.

Room Tip: Turn on the A/C or heat beforehand to judge the noise level!
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  • Stayed: July 2012, traveled on business
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Thank DavidStarsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 - 288 of 301 reviews

Reviewed June 7, 2012

We have family in Charleston. When we looked at hotels online this is the only one that came up. At around $60/night, we thought it wouldn't be much, but it turned out to be an excellent choice. Sometimes the thread count of the sheets is less important than the attitude of the owners, and this place is obviously family owned, and they clearly take pride in keeping a clean and well run hotel. Large rooms with microwave and a big fridge. We would recommend this as a good choice for anyone traveling there. Eastern Illinois U is just down the road.

  • Stayed: June 2012, traveled with family
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Thank doccooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2012

Spent Saturday night here with my daughter and 2 girls 7 and 3. Exceptionally clean and close to Eastern U where my granddaughter attends. Can;t say enough about the room. There was a small fridge with a top freezer and a microwave. Very rare to have even a small freezer in a motel room! We would not hesitate to stay here again. A great value for the money.

  • Stayed: April 2012, traveled with family
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Thank arlenet36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

Friendly and helpful staff. Room was large, clean and in good shape. There is a large selection of restaurants nearby. A good choice for a family or business person like myself while on the road.

  • Stayed: November 2011, traveled on business
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Thank Oldyetcurrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2011

For the past 4 years we have been staying at Days Inn each time we go to Charleston because it is only blocks from Eastern Illinois University where our son attends school. We have probably stayed 12 times so far and it is ALWAYS super clean, the beds are very comfortable and the staff is always so nice and friendly. They have a modest continental breakfast, Wifi and refrigerators in the room. The rooms are very spacious and since there isn't much going on in Charleston, it's always quiet so you can get a good nights sleep. I highly recommend this hotel because of cleanliness, staff and affordability. - C. Martini

Room Tip: Any room is good because it's a pretty quiet town, but if road noise bothers you, you may want t...
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  • Stayed: October 2011, traveled with family
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Thank cmartini_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2011

Only thing, we tried to call the hotel about 4 times to let them know about late arrival, no one answered the phone.

  • Stayed: September 2011
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Thank Art531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

Our son attends Eastern Illinois Univeristy and we have stayed here twice. This is a very basic hotel, but it is clean and the front desk is friendly. Rooms are small, but nice. Would not stay here for a week, but for a night or two it is just fine.

  • Stayed: August 2011, traveled with family
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Thank J-W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Charleston

Address: 810 W Lincoln Ave, Charleston, IL 61920-2405
Phone Number:
Location: United States > Illinois > Charleston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Charleston
Price Range: $55 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Charleston 2*
Number of rooms: 50
Official Description (provided by the hotel):
Located Minutes from Eastern Illinois University, Interior-Corridor Non-Smoking Hotel with Free Continental Breakfast ... more   less 
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Also Known As:
Days Inn - Charleston Hotel Charleston
Charleston Days Inn

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