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“Wonderful staff”

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Homewood Suites by Hilton Champaign-Urbana
Ranked #2 of 25 Hotels in Champaign
Certificate of Excellence
Reviewed July 9, 2008

We stayed there over the Memorial Day week and the hotel was always a welcoming respite to the busy days. The breakfast got us off to a good start each morning and it was lovely to end the day with a good dinner and glass of wine each evening. (all complimentary of course). This hotel is really a good value for the money and all of the amenities were clean and well taken care of. Our room was spruced up each day (they must have been majic about knowing when we were out). We never saw them but the suite was always clean.
Audrey in the kitchen was an absolute phenomenon. She catered to whatever need you had at the moment and was always willing to go out of her way to insure your meal was great.

  • Stayed: May 2008, traveled as a couple
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1  Thank GritsSavannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (522)
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512 - 518 of 522 reviews

Reviewed January 4, 2008

The Homewood Suites Champaign was great. We stopped overnight with three kids on our drive from Texas to Michigan and the hotel was easily accessible from I-57. Upon check in, which was a reward stay, I asked if the store had milk for my youngest daughter’s bottle. The front desk staff told us not to buy any and went back to the kitchen and brought us up a pint of milk on the house. When we got up to the room it was clean, new, and spacious. The hotel was built in April of 07. The king bed was very comfortable and the couch had a pullout bed for my boys. Fully equipped kitchen complete with a dishwasher. The hotel was quite empty the night we stayed, it was very quiet. The hotel sits on the main street, lots of restaurants; we went to dinner at Fridays about a block down the road. Both TV'S in the room were flat screen and 37 inches. The indoor pool was great for the kids after a day of driving; however the hot tub does not have bubbles, how strange. Breakfast the next morning was great, with eggs, burritos, sausage, and all the fixings. This summer we will defiantly stay again! A+++

  • Stayed: December 2007, traveled with family
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2  Thank cvhdvd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2007

This hotel has a horrible management team. I checked out after a 4 day stay, they CHARGED my account for an EXTRA DAY. I called up immediately to let them know this, and OBVIOUSLY TO BE CREDITED BACK THIS CHARGE. However, one of the two rude mangagers, RENE, stated that she could not credited me back until she did an investigation!! There was nothing to investigate --I WAS OVER CHARGED!! They continued to ignore my calls so I had to call Hilton Headquarters and file a complaint against this hotel. I would advise anyone to check their bills when leaving this unethical establishment because they have a tendancy of overcharging, and eventually you will have to call headquarters to get your money back--which takes up to 5 weeks!! Oh also, if you do stay here, bring some cleaning supplies and clean towels because the rooms are very dirty and the towels do not always get changed!

  • Stayed: November 2007, traveled on business
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Thank pharmd01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2007

My husband stayed at the Homewood Suites for 2 weeks and I went to visit on the weekend. He loved it as did I. Everything was very clean, the front desk staff was wonderful and we enjoyed the continental breakfasts. The room was huge, with a full kitchen, the housekeepers ran the dishwasher for you every day, a full fridge, and a big, flat screen TV with free internet.

Check it out, you'll love it!

Stayed: July 2007
1  Thank Toribear5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2007

Came to Champaign for a college visit. The physical plant was basically fine in the rooms and lobby. The whirlpool spa, we were told, "doesn't have bubbles", by the maintenance man. Just a giant bathtub, I guess. Bed was very comfy, with pillowtop comforter. Service orientation in general, however, really needs some attention. When we arrived just after midnight, the desk clerk seemed annoyed at our arrival and was perfunctory at best in checking us in, spewing out pool and breakfast times by rote, making no eye contact, not asking if we needed help, etc. We went to the complimentary breakfast service 45 minutes before the scheduled closing, and there was no coffee, hot water, pastry, orange juice, or bacon. After finally getting a clerk's attention, they managed to bring out some coffee and water, but nothing else, despite specific requests. The attitude of the maintenance guy above was on the same level. I guess I would hope that a new hotel like this would be eager to please and make that clear to their employees, but such is not the case, at least not yet.

  • Stayed: July 2007, traveled on business
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1  Thank Sleepyhead52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2007

Stayed in the hotel June 1-3. It was a sold-out situation and most of our contact with staff was great. Being a very new hotel, there are still some glitches in their training and communication. We had two 1 bedroom suites with a king in the bedroom. They do have queens, but no one I contacted at the hotel was willing to book that room class. Our rooms were clean, well appointed. One warning - they do have down pillows and since I am allergic I always check. It's location is very convenient and breakfast was very nice.

  • Stayed: June 2007
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1  Thank illinisue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2015
Google Translation

  • Stayed: October 2015, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Francesco F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Champaign-Urbana

Address: 1417 S Neil St, Champaign, Champaign-Urbana, IL 61820-6529
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Champaign
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Champaign
#2 Romantic Hotel in Champaign
#2 Business Hotel in Champaign
Price Range: $118 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Champaign-Urbana 3*
Number of rooms: 98
Official Description (provided by the hotel):
Situated near the University of Illinois, our extended stay Champaign, IL hotel is easily accessible to attractions such ask Memorial Stadium, Krannert Art Museum, and Assembly Hall. The Homewood Suites by Hilton Champaign-Urbana offers 98 modern, comfortable suites. Your spacious one or two bedroom suite awaits you. Guests will enjoy a wide range of value added amenities when staying with us, including complimentary WiFi throughout the hotel. Start the day with our complimentary full hot breakfast buffet daily, and Monday thru Thursday you can return from a long day to our evening dinner and drinks. We offer complimentary grocery shopping service to keep your full size refrigerator fully stocked, to prepare a home-cooked meal in the comfort of your in-room fully equipped kitchen. It's all you need to make yourself at home. ... more   less 
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Also Known As:
Homewood Suites By Hilton Champaign-Urbana Hotel Champaign
Homewood Champaign
Hilton Champaign
Champaign Hilton
Champaign Homewood Suites
Homewood Suites Champaign Urbana

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