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“comfortable, cost-effective”

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Candlewood Suites Champaign-Urbana Univ Area
Ranked #12 of 25 Hotels in Champaign
Reviewed April 15, 2013

In the area for a temporary job position. The employees were very friendly and answered my questions, gave directions, and handled any complaints I had. For a single female traveling, felt safe in the hotel and area. The rooms are large, clean, and I was able to get a lot of work done. I got a great deal because I had to stay for several nights over a long period of time. I was impressed despite my initial hesitations. I recommend joining the rewards club. You get a $2 credit to use in their "Cupboard." It helps when a craving for sweets attacks!

  • Stayed: April 2013, traveled on business
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Thank MsTravelitis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lrittenhouse, General Manager at Candlewood Suites Champaign-Urbana Univ Area, responded to this reviewResponded April 17, 2013

Greetings from your Friends at the Candlewood Suites!

Thank you for taking the time to review our hotel. We strive to provide great service and accommodations for all of our different types of traveler's needs and are glad we were able to impress you! We appreciate your kind words and hope to be your 1st choice whenever you are travelling to Champaign-Urbana.

Yours in Hospitality,

Laura and Team

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59 - 65 of 83 reviews

Reviewed April 5, 2013

Needed a place to stay in my old hometown for a work business trip. This place had great reviews and I booked it.

Check in I waited 15 minutes but staff was nice and hotel was clean and high quality.

Got to my room and it was larger than I expected and super clean. Up to this point I would have given this place a 5 star rating.

Here's the kicker and I should've known. The end of said business trip was wispy washy so I called on Wednesday afternoon after finding out that I may be leaving earlier than anticipated. I was told that I could cancel UP TO 6pm THE DAY OF. I confirmed this a few times with the lady on the phone. I DID check out on Thursday at 5:40, as soon as I was off work. The lady at checkout stated that this was the case except for that night they were sold out and this was only the case had I checked out before 5pm.

So needless to say this is a nice quality decently priced hotel but the staff doesn't have a clue what the rules are.

If you want to give your money away, I can think of better ways!

  • Stayed: April 2013, traveled on business
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1  Thank JoshM232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lrittenhouse, General Manager at Candlewood Suites Champaign-Urbana Univ Area, responded to this reviewResponded April 11, 2013

Dear JoshM232,

Thank you for providing feedback regarding your recent stay. I apologize for the miscommunication you received while staying with us and will review your comments with my team in hopes of better serving our Guests. It sounds like we were mistakenly communicating the cancellation policy to you, but you were already staying with us, so we should've been communicating the check-out time and policy. I appreciate you taking the time to let us know and the next time you are in the area I hope you will give us another chance.

Yours in Hospitality,

Laura and Team

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Reviewed March 21, 2013

Looks and feels brand new. The usual courteous front desk staff. Very accommodating. Would highly recommend it. Great location for those visiting the U of I - Urbana-Champaign campus. Very pet friendly.

  • Stayed: March 2013, traveled with family
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1  Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lrittenhouse, General Manager at Candlewood Suites Champaign-Urbana Univ Area, responded to this reviewResponded March 27, 2013

Greetings From Your Friends at the Candlewood Suites!

Thank you for taking the time to write a review. We are glad you enjoyed your stay and appreciate the nice comments. We hope to see you and your pet again soon!

Yours in Hospitality,

Laura and Team!

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Reviewed February 23, 2013

Visited Champaign for our daughter's interview at U of I Vet College just over night. We even had to take our dog at the last minute. The front desk staff was very friends and helpful. There was always someone there during our many trips to the pet area outside. Our room was clean and the bathroom was spotless. I would not hesitate to book a room again. They made our trip with a pet a great experience.

Room Tip: Second floor room was very quiet.
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  • Stayed: February 2013, traveled with family
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1  Thank Jodi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lrittenhouse, General Manager at Candlewood Suites Champaign-Urbana Univ Area, responded to this reviewResponded February 25, 2013

Greetings From Your Friends at the Candlewood Suites!

Thank you for taking the time to write such a wonderful review about your stay. We are happy to hear that we were able to take care of you and your pet. We love being able to accommodate four legged family members and try to make traveling with them as stressless as possible. We wish your daughter luck and hope to see you in the future!

Yours in Hospitality,

Laura and Team

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Reviewed February 3, 2013

Best nights sleep I have ever had in a hotel! I would definitely stay again. Everything was clean and organized. The staff was courteous and friendly. The location was perfect for my needs. I had an amazing experience.

  • Stayed: February 2013
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1  Thank dragonflyluver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lrittenhouse, General Manager at Candlewood Suites Champaign-Urbana Univ Area, responded to this reviewResponded February 5, 2013

Greetings from your Friends at the Candlewood Suites!

Thank you for taking the time to provide a review of our hotel. So many people trust Trip Advisor reviews to guide them towards a memorable experience, and your wonderful comments will be read by many. We do our best to provide clean and quiet accommodations, so we are very pleased that you enjoyed your stay. I also appreciate you recognizing Justin's efforts. It's always great to hear one of the team members really make a difference in someone's stay. We are glad you chose to stay with us and we hope to see you again soon!

Sincerely,

Laura and Team

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Reviewed January 30, 2013

Stayed for a couple months actually. The staff was really pleasant. The hotel is really comfortable and clean. Had no complaints. Really quiet for studying. Will come back or visit other Candlewood suites whenever I travel.

  • Stayed: October 2012, traveled solo
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1  Thank felicia m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lrittenhouse, General Manager at Candlewood Suites Champaign-Urbana Univ Area, responded to this reviewResponded February 1, 2013

Greetings From Your Friends at the Candlewood Suites!

Thank you for taking the time to review our hotel. We appreciate your feedback and are thrilled that you had such a great extended stay with us! It was a pleasure having you and good luck in your studies!

Yours in Hospitality,

Laura and Team

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Reviewed January 23, 2013

Business travelers check this extended stay out and check in! Clean, quiet, comfy, large, and well decorated room with a fully equipped galley kitchen. Laurie, mgr and her team are so accomodating and very attentive. Linens and towels are top rate. Location is excellent and I felt very safe (female traveling alone). Close to shopping and restaurants. So glad I found this wonderful place to stay. Great for all travelers but especially for business travelers who want to get some work done):

  • Stayed: January 2013, traveled on business
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1  Thank Passinthrough4now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lrittenhouse, General Manager at Candlewood Suites Champaign-Urbana Univ Area, responded to this reviewResponded January 25, 2013

Greetings from your friends at the Candlewood Suites!

Thank you for taking the time to review your recent stay. We greatly appreciate Guest feedback and are glad we were able to make your stay so enjoyable. We make every effort to provide business travelers with the quiet accommodations and privacy that may allow them to be more productive. We look forward to seeing you again in the future!

Yours in hospitality,

Laura and Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Champaign-Urbana Univ Area

Address: 1917 Moreland Blvd, Champaign, Champaign-Urbana, IL 61822-1390
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Champaign
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #12 of 25 Hotels in Champaign
Price Range: $80 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Champaign-Urbana Univ Area 2.5*
Number of rooms: 83
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Also Known As:
Candlewood Hotel Champaign

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