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“Very nice hotel”

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Wingate By Wyndham Champaign
Ranked #9 of 25 Hotels in Champaign
Johnson City, Tennessee
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Very nice hotel”
Reviewed July 6, 2014

Stayed here one night on a road trip while passing through. It was the nicest hotel, and the best value, of all the places we stayed in a week on the road. Chose this property online based upon price and hotel reviews. We were very pleased.

The room was large, clean, nicely appointed, and had a nice bathroom. The in-room coffee brand was Wolfgang Puck and tea was Numi, which are upgraded brands.

Complimentary breakfast had a good variety of breads, eggs & sausage, some fresh fruit, yogurt, muffins, cereals, and there was a hot waffle maker. The area was clean and well kept.

This hotel was a great find and we will consider this property again when in the area and will look at Wingate in other cities when we travel.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reneesample, Front Office Manager at Wingate By Wyndham Champaign, responded to this review, July 7, 2014
Thank you for taking the time to write such a nice review of us! I am glad to hear that you enjoyed your room, and that our breakfast was to your liking. We look forward to seeing you again! :)
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
Indianapolis
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 25, 2014 via mobile

Staff was rude and lacked the basics of customer service. Once we finally got out room we found pubic hair in the bathroom, hair folded up into the towels, holes in the sheets. It looked like housekeeping just made the bed from the guests before and didn't change the linens or clean the bathroom. We felt humiliated by the way we were treated, the worst hotel we have been to in years. I recommend to only stay here if you are okay with horrible customer service and dirty rooms.

Stayed June 2014
Helpful?
4 Thank Hoosier0311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reneesample, General Manager at Wingate By Wyndham Champaign, responded to this review, June 30, 2014
After asking everyone at the hotel if they know anything about this situation, I can only guess this is not a valid review. I have asked TripAdvisor to remove this review.

We take customer service and cleanliness very seriously here at the Wingate and would like an opportunity to visit with you if you would call the hotel at 217-355-5566 and ask for Renee or Connor.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate By Wyndham Champaign

Property: Wingate By Wyndham Champaign
Address: 516 W Marketview Dr, Champaign, Champaign-Urbana, IL 61822-1391
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Champaign
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Champaign
#7 Business Hotel in Champaign
#8 Family Hotel in Champaign
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate By Wyndham Champaign 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Wingate By Wyndham Champaign Hotel Champaign
Wingate Hotel Champaign

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