I had the same experience as the prior review. We booked our reservations for three rooms in September and when we got to the hotel we were told we did not have the rooms. Intially I was told that they had an internet problem and did not know about 50 reservations into their system. However, the clerk called up the reservation list and our reservation was on it. But they still did not honor the reservation. I have been told that this hotel will commonly overbook rooms on very busy weekends, presumably to make sure that the place is full. I would avoid this place if at all possible.
- Official Description (provided by the hotel):
- WoodSpring Suites Champaign Urbana is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed 24/7. - Pet-friendly hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
- Reservation Options:
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