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“Room was filthy”

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Quality Inn & Suites
Ranked #3 of 4 Hotels in Caseyville
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Room was filthy”
Reviewed September 19, 2013

We checked in late at night. Clerk was friendly. When we got to our non smoking room it smelled heavy of cigarette smoke. Water had leaked thru the ceiling and a chair was covered with mold. I could see where a big glob of spit had dried on the wall. We were really tired and had to change rooms. 2nd room was just ok. Will never stay there again. Clerk in the morning said they only had 12 rooms rented the night before. I can see why! Nobody was eating their breakfast. Coffee was weak and cold.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbw238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Greenwood, Indiana
Level 5 Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 12, 2013

Stayed the weekend in Caseyville while visiting St. Louis, Mo just across the river. Nice rooms, clean and comfortable. Folks at the desk, were courteous and helpful. I would stay here again. It was only

Room Tip: We stayed on the top floor to avoid traffic and noise.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greenbean5116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanesville,OH
Level 6 Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 15, 2013

This property is nice enough and seemed to be convenient.. The breakfast bar was OK, The room itself was OK and provided nothing out of the ordinary. We were asked to park by the rear door and use that entrance. The area was near a dumpster and could have used some cleaning up. It did not present a very positive feel about the property. The clerk who was on duty seemed to be somewhere else when I arrived. He finally showed up and was pleasant enough.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lledford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 23, 2013

I stayed here for one night. I parked my car in the hotel's parking lot. In the morning, my bumper was crushed and damaged to the point where the bumper has to be replaced. Someone hit my car and left (hit and run).(Picture included) The front desk had a TV monitor with like 12 cameras. I went in and they said they do not have a camera for their parking lot. This hotel does NOT have cameras monitoring their own parking lot, which is frustrating.

This hotel should be considerate of their guests and provide security for their cars. This was a HIT and RUN in their own parking lot and no cameras were there!

The only help given was calling the police. No one from the hotel came out when the police came nor helped. No one from the hotel seemed to care.....

Stayed June 2013, traveled with family
Helpful?
Thank ladimer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Caseyville hotels

Marshfield, Wisconsin
Level 6 Contributor
287 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed April 24, 2013

It smells clean. It is spacious. It is a good value with an AARP discount. There might be a discount supply for room amenities. Someone with a plaster trowel should also be supplied with a damp rag for the repairs. Who does the cleaning may be suffering from presbyopia. It is quiet. Relax. Most of the time you will be here you will be asleep. I wonder if there are many fewer rooms for rent than the size of the building would indicate.

Do not look for new furniture or curtains. Check cups for "dribble-glass" fractures. Don't argue that a shelf with towels should be supported on both sides. Bottles of all-purpose window cleaner cost money. Bring your own if it fingerprints on the control panel trouble you.

Room Tip: pool. Does have an elevator...perhaps the second floor has a better view.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissPriss234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 7, 2013

Payed Extra for the sofa bed it was stained not clean and terrible mattress. Old TVs remotes don't work, light bulbs burnt out. Non-smoking rooms smell terrible of smoke. Overall just not very clean rooms.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FarmerD34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 29, 2012

For some reason i didn't check Tripadvisor before booking, In a weird part of town, everyone has bars on their windows and camaras outside the house. Rooms are grungy, brown stuff staining hall walls and ceiling, breakfast was gross, coffee, awful. The only reason I'm giving them a one is because the staff member who checked me in was nice and helpful.

Room Tip: umm go somewhere else.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sleepylisagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 2180 Patricia Ct, Caseyville, IL 62232-2327
Phone Number:
Location: United States > Illinois > Caseyville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Caseyville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Caseyville Quality Inn
Quality Inn Caseyville

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