The toilet had vomit chunks on it, and urine around the base. There was hair all over the bathtub. I asked for my bathroom to be cleaned or moved to another room within the first 5 minutes of being there. After the housecleaning dept came to clean the vomit was still there and there was still urine around the bottom of my toilet. The hair had been removed from the tub. I had to go across the street to Walmart and buy bleach cleaning spray and sponge to clean my bathroom as I was afraid that I might catch something. I did not let housekeeping in my room after the experience of the re-cleaning request was no cleaning was done. The workout room was horrible; most of the equipment was broken. The light would turn off every 5-10 minutes; the dust on the equipment was at least 3 months old. The hot tub and pool room were a nightmare, the hot tub had a film across the top of it and there were dirt chunks on the bottom. I have never been so disgusted in any hotel I have ever stayed in before. My company was going to move me but I said it’s OK it’s only a few more days and I had already cleaned the entire room myself. The staff knew nothing and when you asked them for help they would tell you something then go back to playing on their cell phones. I brought my laundry down and the front desk girl says oh they have laundry on every floor. I was shocked I said Oh OK I will go back to my floor, ONLY to walk all the way down to the end to where a sign said laundry only on the first floor. I did mention this to the front desk girl and she said "oh sorry, must have been thinking of the last place I worked". The breakfast food was the same the entire week I was there, and they mentioned hot items, there were no hot items other than a pancake maker that we had to make our self. Best Western should be embarrassed to include this hotel in their chain. We removed the hotel from safe places to stay from our corporation list.
- Official Description (provided by the hotel):
- The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more less
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- Also Known As:
- Best Western Saluki Hotel Carbondale
- Ramada Carbondale