Not a good experience. We called ahead to confirm our reservations and three times they couldn't find our reservation. Upon arrival the desk attendant once again couldn’t locate our reservation, even when we handed the confirmation printed out. We had requested and really needed a roll-away bed. The desk attendant claimed that they were locked up and he didn't have a key. A really bad situation considering that we were bring a guest down with us.
The room also had a very noticeable unpleasant odor.
Would not return to this hotel and would rethink staying at a Best Western again.
- Official Description (provided by the hotel):
- The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Saluki Hotel Carbondale
- Ramada Carbondale